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The Five Pairs of Key Elements in Organizational Quality Management Quality is doing the right thing right, the first time. Quality management ensures that an organization, product or service is consistent. In order to get quality out of anything whether it is people, process, or technology, organizations need to cultivate a climate that is conducive to growth rather than using catch-phrases that make things look good. Quality is not the job of one individual department, it is the responsibility of the entire company. Here are five pairs of key elements in organizational quality management.
Is your Board too Backward-looking Digital means the increasing speed of changes, the exponential growth of information, hyperconnectivity, and always-on business dynamic. How successful organizations can handle continuous digital disruptions depends on how capable the board and business management can lead effectively across the ever-changing environment and how fast people can adapt to changes. When change does not meet the expectation, the boardroom will feel the pain. The BoDs need to make an assessment of their own performance and maturity: Is the board too backward-looking, compliance-driven, or internal focus? And how to build the high-performance digital board with a clear vision?
The Digital CIO’s Three Distinctive Roles? The digital organizations are so technology-driven and information-intensive, as the matter of fact, the success of the business relies more and more on information and technology nowadays. IT organization is like the spinal cord of the digital business which can integrate various functional abilities to bring out technology-driven business solutions. A big component of IT success has to do with the definitions or scopes of the role that the CIO is playing. Because different organizations are at the different stages of business maturity life cycle, the CIO responsibilities are quite varied even with the same title or position. Generally speaking, IT leaders can no longer act just as the tactical manager to “keep the lights on” only. Here are digital CIO’s three distinctive roles for running IT as the trustful business partner and the growth engine of the organization.
How to Set Digital IT Change Agenda? Digital businesses become more dynamic and hyperconnected, change is the new normal with faster pace and velocity. IT faces an unprecedented opportunity to refine its reputation, also needs to take more responsibility as a true business partner. CIOs have to get the IT change agenda ready, have access to both internal and external resources for achieving the desired ROI and running high-performance digital IT organization. IT needs to proactively participate in business conversations. Change is not for its own sake, every change needs to have a noble business purpose and a well-set business agenda. Change is a dance between the top management and the affected parts of the organization, and change is an ongoing business capability.
The Five Phases of Digital Exploration Digital exploration is all about assessing, planning, investing, designing, developing, operating, consolidating, integrating, securing, modernizing, optimizing, accelerating, balancing, and orchestrating. Digitalization is a continuous journey with logical but iterative steps for reaching the next stage of business maturity which means high effectiveness, responsiveness, performance, intelligence, innovativeness, and people-centricity.
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