Wednesday, January 4, 2017

CIOs as “Chief Inquisitive Officer: A set of Q&As (VI) for Setting IT Priority

The digital CIOs need to reimagine IT as the business growth engine and lead changes via inquiries.

Modern CIOs face many challenges, it is not sufficient to only keep the lights on. Regardless of which industry or the nature of organization you are in, being a digital leader will need to master the art of creating unique, differentiating value from piles of commoditized technologies and take advantage of the emergent digital trend as well; digital CIOs also have multiple personas, “Chief Innovation Officer,” “Chief Insight Officer,” “Chief Improvement Officer,” “Chief Information Officer,” and here, we discuss CIOs as “Chief Inquisitive Officer,” with a set of Q&As to lead digital transformation.

What are the Digital CIO’s Top Priorities in Daily Grinding There is no doubt information is the lifeblood of business and IT plays a more critical role in any sector of organizations today. However, there is still a long way to go for IT to reach the next level of maturity, from reactive to proactive, from alignment to enablement, and from a cost center to a value creator. From IT management perspective, why don't more CIOs have a real seat at the big table? Why does the disconnect exist between the business and IT that fosters many of these concerns? And what are the CIO’s top priorities today to run a high-effective and high-innovative digital IT?

How to Set Priority Right to Run High-Performance IT?  IT plays a significant role in the digital transformation of the organization because information is permeating into every corner of the business and technology is often the disruptive force of innovation. However, the majority of IT organizations get stuck in the lower level of maturity, overloaded and understaffed, slow to change, and operate in a "surviving mode." How to set the right priority to thrive and run digital IT with the full speed?

Does your Organization Have Too Many Business Initiatives? Modern businesses can often get trapped into "busyness," overwhelmed with too many project or change initiatives, and overloaded with the operation and short-term business concerns, what are the root causes of such symptoms, and how to overcome these challenges?

How to setting IT Priorities via Three Lenses of IT Value Index? IT is at the crossroad to either transform from a cost center to a value center or become irrelevant in the digital age. There is triangulate value from the different lens in building a more comprehensive and effective IT organization. IT value index has three lenses: Strategic imperative, operational excellence, and business agility. There are also tangible (cost savings efficiency, etc.) and intangible (brand equity, business growth enablement, etc.) components of value. Most IT organizations are overloading and under delivered. So how to set IT priority right to enhance its value proposition and maximize its value delivery?

The CIO’s Tough Choice: Should IT Be Proactive or Reactive, and When? Organizations large or small on the journey to digital transformation, IT plays a critical role as an enabler to drive changes. From IT leadership perspective, why are some CIOs reactive, rather than proactive in trying new technologies? Are they just reluctant to changing a working system, or are they not empowered enough?

The digital CIOs need to reimagine IT as the business growth engine and lead changes via inquiries. They need to keep asking open-ended questions such as, "Why? Why not? What If?" They have to focus on guiding the company through the digital transformation, and create unique business value because IT is the significant element of any differentiated business capability and the defining factor for competitive advantage.


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