Monday, September 11, 2017

The Monthly “Performance Master’ Book Tuning: Five Big “What”s in Performance Management Sep. 2017

Managing performance means understanding results, setting metrics, fixing plans, and making decisions to ensure it happens.

Corporate Performance Management is a management control from strategy till shop floor. "If you can't measure, you can't manage," legendary management guru Peter Drucker once asserted. He was right. Managing performance means understanding results, setting metrics, fixing plans, and making decisions to ensure it happens. It takes multifaceted approaches from multidimensional perspectives. Here are five “What”s of Performance Management.


Five Big “What”s in Performance Management

What’re on your Digital Transformation Scoreboard Forward-looking organizations are on the journey of digital transformation. How would you calculate the digital maturity score of your organization? Which management metrics should you apply to measure the progress of changes? Proactive or reactive? On the track or too slow? Healthy or sick? The balanced scorecard is a strategy performance management tool that can be used by managers to keep track of the execution of activities by the staff to monitor the consequences arising from these actions. So, what is on your digital transformation scoreboard?

What are the Characteristics of a Robust Performance Management System (PMS)? Although almost all organizations understand how crucial their people factors are for the ultimate business success. Still, many of them treat their talent as cost and resource only, their performance management is process driven and out of date to assess, motivate and measure staff performance objectively.

What do Change Leaders/Managers actually Deliver? People change for a reason; they must have a reason to want to adopt the change. The question to be asked is why are you wanting the change? What do you expect to gain from adopting the change? That is where the change originator defines their deliverables and benefits, in real measurable, quantifiable terms. But what is “Change Management” and how can you define its value?  What do change leaders/managers actually deliver?

What’s the First Step in Building a Great Performance Dashboard A performance dashboard is a useful tool to improve management effectiveness and efficiency, But what’s the simple first step enables you to implement useful Performance Dashboards, that ‘ideally’ from day one delivers high-quality performance management information?

What are Key Practical Steps to Improve IT Performance? How to achieve IT efficiency, effectiveness, and agility is the goal every CIO wants to pursue, however, It is not easy because it requires changing the culture and getting the buy-in of the IT resources. Also, in reality, problem is that quite often productivity metrics are nearly nonexistent in organizations for most of IT functions and monitoring is not an easy task. Though the situation varies, still, there are a couple of key steps can be shared in improving IT performance across vertical sectors.

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