Monday, January 29, 2018

Running a High-Performance Digital Organization with Digital Rhythm

Every digital organization perhaps has a different rhythm (rock, pop, or jazz, etc), and needs to monitor its own digital pulse periodically.

In music, rhythm is the movement with the harmonized or patterned recurrence of a beat. It is the combination of melody and rhythm makes the music theme recognizable. In business, digital organizations today must adapt to changes and stay focus; the digital rhythm is the business’s progressive movement with the harmonized workforce, synchronized activities, and patterned digital system woven by information & technology, to run a high-performance digital powerhouse with the abundance of energy, well-balanced business elements, and steadfast pace, to gain the sustainable advantage.

Synchronization: In the digital era with “VUCA” characteristics, timing is everything. Digital business is the living thing. In nature, when one startling changes, information moves across the flock very quickly and with nearly no degradation. In essence, that's the beauty of synchronization and the part of the digital rhythm that enables the organization keeping the pace with increasing speed of change, continuous technological disruption, and exponential growth of information. The business management should aware that change keeps evolving, disruptive events occur anytime, and sometimes there will be several short-term changes in direction that could slow the long-term direction. In those circumstances, you don’t and can’t afford to defer decision-making. The decision is necessary as a result of limited resources in time, knowledge, capital, and people. Therefore, the real-time information is important for responding to changes. Information synchronization is the process of establishing consistency among data from a source to the target storage and vice versa, as well as make continuous harmonization and refinement of the information to capture invaluable business insight. The insight-driven digitalization can create the business synchronization of all functions running seamlessly. Digital synchronization occurs on multiple levels of the organization as well, it presupposes the ability of each 'link' to articulate their 'strategic intent,’ and present the recognizable digital rhythm to keep the business not only spinning around but also moving forward with the right pace.

Harmony: A business organization can only achieve high performance via harmonized collaboration and seamless execution. Collaboration through powerful social platforms and technologies is breaking down silos, driving and accelerating changes in enterprise systems and its eco-environment. Collaboration is good, but it’s not an end in itself. Creating a context where people can collaborate where they are empowered and respected and make collective decisions is the essence of the business harmonization. The most effective digital workplace is the one where collaboration and sharing are the norms. From the organizational structure perspective, the design of a digital organization will have a significant impact on how performing and considerate the organization is. Is the business structure interrelational - Are management processes developed to reduce tensions, frictions, and conflicts that arise? Are the practices of business management interactional? Are management processes developed to help communicate objects and concepts smoothly without “lost in translation.”The alignment process becomes the business 'harmony' process where the actual configuration of the organization's strategy management is a consequence of design and implementation strategies.

Pattern: Digital organization is the system. System = Pattern. Systems don’t exist independently and that there are interactions between systems such as system overlaps and real in-and output dependencies. Therefore, listening to the digital rhythm is also about how to recognize patterns for either solving business problems or stimulating creativity. To be creative, you need to continue discovering new patterns. It requires you to keep your eyes open and keep your mind off the box in order to break down the conventional box and actively seek out new ideas wherever you can discover them. A pattern language can generate different solutions to complex business problems. A pattern language is "about" the relationships between patterns and learns how to navigate from pattern to pattern for learning about a problem space and to apply different solutions in combination. Digital boundary has the zigzag pattern on it, recognize the digital rhythm, learn the pattern language to gain an in-depth understanding of the digital organization in order to manage a successful digital business effortlessly.

Every digital organization perhaps has a different rhythm (rock, pop, or jazz, etc), and needs to monitor its own digital pulse periodically. Overall speaking, digital management is responsible for designing, enabling, and enforcing a collaborative, innovative, intelligent, inspiring and inclusive working environment based on cross-siloed or cross-divisional collaboration, and orchestrating all important business elements to build a high-mature digital organization.


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