Tuesday, October 23, 2018

The Monthly “Performance Master’ Book Tuning: Multidimensional Performance and Measurement Oct. 2018

Performance metrics are numbers in context, results are related to your strategic goals.
Corporate Performance Management is a management control from strategy till shop floor. "If you can't measure, you can't manage," legendary management guru Peter Drucker once asserted. Managing performance means understanding results, setting metrics, fixing plans, and making decisions to ensure it happens. It takes multifaceted approaches from multidimensional perspectives to unlock digital performance and catalyze change.

Multidimensional Performance and Measurement

Three Dimensional Performance Measurement Performance management should take a multidimensional approach, to connect all important dots, with multifaceted perspectives. Hyper-connectivity and interdependence are the digital characteristics, it is important to understand that digital business development and transformation is the paradigm shift which takes multi-viewpoints, multi-discipline, and multi-stage approach.

Five Aspects to Unlock Digital Performance? Performance Management a holistic management discipline which needs to connect many relevant dots to involve development, enablement, and enhancement. Enterprise Performance Management is a multidisciplinary management discipline. It is critical because new competitive challenges and active market changes underscore the strategic imperative of managing performance more than ever.

Assessing IT Performance vis Multidimensional Lenses
IT metrics need to evolve to something that matters to the business audience, at the same time that "business sentiment" needs to get put into something more tangible, such as optimize processes, or improve productivity. The various activities needed to manage performance— STRATEGIC and OPERATIONAL plans, innovation METRICS, day-to-day decisions.

The Performance Quadrants of Running the Digital Organization? Performance metrics are numbers in context, results are related to your strategic goals. Forward-looking organizations are on the journey of digital transformation. Digitalization is not a single dimensional effort to using the cool digital technologies, but a multi-dimensional pursuit to embed digital into the very fabric of the business, and run a high-effective, high-responsive, and high mature digital organization.

Three Metrics and Measurement Aspects of Shaping IT as the Growth Engine of the Digital Business? Forward-looking IT organizations re-invent themselves from a cost center to the revenue generator. A measurement system is a necessary foundation for making continuous improvement and building a strong IT value proposition. However, the fact is that many IT organizations are not even trying to address measuring their value to the business as they simply have not employed the methodologies to enable it. The good metrics can help you get some objective perspectives on what you are trying to manage, but they need to be crafted and interpreted well. Here are three aspects of metrics and measurement management to keep IT on the right track of becoming the growth engine of the digital business.

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