The Monthly Change Management Insight: Running IT as Digital Change Agent Dec. 2016

A mature organization is one that can quickly and safely assess all of the consequences of a possible change and devise effective plans to achieve and sustain those changes.

Change is inevitable, organizational change has become a common practice within an organization, but too often changes are made as a reaction to outer impulses, crisis, and demands. This is the bureaucracy’s way of meeting the challenges. A digital transformation is achieved via dynamic Strategy-Execution-Change life cycle management, though it is not all linear steps, but an iterative, ongoing and up going change continuum. How to leverage IT, ride ahead of the change curve and lead change effortlessly?

Running IT as Digital Change Agent  

• Running IT as Digital Change Agent? Digital transformation is a journey. Literally, the transformation is to radically change the nature of something. Digital transformation is a radical change of the business via its underlying business processes, invisible business culture or emergent new business model, etc. In a business scope, there are some of the “significant bits and bytes of information” needed to make cognitive connections when evaluating a new market, new technology or any business growth opportunity. Hence, IT plays a critical role in exploring such an “art of impossible,” and should be run as a digital Change Agent.  

• How to Leverage IT to Enforce the Business Changeability? Digital is all about CHANGE. One of the differentiated business capabilities is AGILITY. Being agile means anticipating likely change and addressing it deftly, keeping business on course and customers satisfied. Digital technology is the business enabler and the powerful force beneath the change. How to leverage IT to enforce the business changeability?

• How to Leverage IT in Double Jumps of Business Transformation? In the world where change is significantly speeding up and business leaders couldn’t predict the future with a high degree of accuracy, the strategy can no longer stay static, the forward-looking organizations are working diligently building their organizational capabilities via weaving all important business factors in adapting the “VUCA” business normality. So how can organizations leverage IT to make double jumps - the digital jump to make the business radical digital and the agile jump to achieve the high-level business agility? From IT management perspective, are CIOs seizing the opportunity to enable the organization to transform into the digital way and carry out its business?

• How to Run IT as a Changing Organization? For forward-looking and highly mature organizations, the IT department has become synonymous with the change department, in order to make effective changes, you have to know the underneath structure and processes of your business because they underpin digital capabilities of the organization. How do you make changes to anything without knowing all the parts and how they are related? A mature organization is one that can quickly and safely assess all of the consequences of a possible change and devise effective plans to achieve and sustain those changes - and to do this continuously.

• Running IT as a Digital Transformer? We live in a fast-paced digital world, and every day more and more technologies affect the way we live, think, and love. Great opportunities, pitfalls, and disruptions are around every corner. Digital transformation is inevitable, transformation means to change the "nature" of something, albeit that the increasing pace of technological advances has clearly impacted the nature and scope of opportunities or disruptions. Hence, IT has become mission critical, it is imperative for IT and business leaders to work effectively and efficiently together to ensure that they are leveraging IT across their organizations to attain enterprise-wide transformation; not just using IT as a digital extension, but running IT as a digital transformer. ?

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Posted in: Change Management,IT Transformation,Sum UP