Debating is not for stimulating conflicts, but for brainstorming better ways to do things.
The CIO’s “Big WHY” Debates for IT Change & Innovation
Why Has IT Been Perceived as the ‘Weakest Link’? IT plays a more important role in the digital transformation of the organization. It is the superglue to connect both the hard elements of the business such as processes, platforms, technologies and soft elements of the organization such as information, knowledge, culture and integrate them into a set of business capabilities, which underpin the business strategy. However, there is the perception gap between IT looks at itself and the business perceives IT. IT is often seen itself as a business enabler and change agent, but business often thinks that IT is slower to change and even be one of the “weakest links” for the business transformation. So why is IT not getting enough respect despite all good work and huge efforts were undertaken? Where does it link to improve IT brand? To deal with such a "He said, she said" dilemma: What are the different perspectives from each party, how to integrate them into a holistic IT view and reinvent the tarnished IT reputation?
Why Is so Hard for Running IT “Out of the Comfort Zone” Technology is pervasive, information is growing exponentially. Business transformation or change initiatives today nearly always involves some form of information and technology. All forward-thinking organizations across the industries claim they are in the information management business. To adapt to the increasing speed of changes, organizations have to be more nimble about updating technology and managing information effectively. Hence, IT organizations today can no longer get stuck at the lower level of maturity to keep the lights on only or get struggling to make an alignment with the business. Digital IT organization must get “out of the comfort zone,” to explore better ways of running IT as a trusted business partner, proactive change agent, and hyper-connected innovation hub. "Continual improvement" is the IT mantra in the digital era.
Why is the CIO Struggling to Build IT Reputation as a Better Business Partner? Many IT organizations are at transformation journey, from an industrial model to digital leap; from a cost center to value-added; from 'T'-technology-driven to 'I'-Information focus, from alignment to engagement. But more specifically, how shall IT leaders run IT as a better business partner??
Why is IT so Reluctant to Look at itself? With the rate of change is accelerated, it’s very important for contemporary organizations to continually do “self-reflection’ upon the business effectiveness, process efficiency, strength and risks, culture, and brand etc. IT is a critical component of the business, commonly IT self-evaluation ability is a reflection on overall business culture within the whole organization. Some say IT is so reluctant to look at itself, is it true?
Why is So Critical for Running IT as a Change Agent In the industrial age, IT is often perceived as the department which is slow to change, acts as a controller only, and gets stuck at the lower level of maturity. However, nowadays, with increasing speed of change and exponential growth of information, IT is like the business's digital engine, CIOs are accountable for critical part of the business that is constantly changing and evolving and IT is also in a position to dig through underlying functions and processes of the businesses. Therefore, it is imperative to speed up IT and run it as a change organization of the business for accelerating digital transformation.
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