Friday, August 17, 2018

The Monthly “Digital Gaps” Book Tuning: Bridging Digital Gaps by Fixing “Lost in Translation” Syndrome Aug. 2018

Today’s digital organization simply just can’t stand still., bridging the 'gap of opportunity' between where you are and want to become is a welcomed challenge.

Digital Gaps -Bridging Multiple Gaps to Run Cohesive Business” is a guidebook to help digital leaders and professionals today identify, analyze, and mind multiple gaps with the multidisciplinary insight and holistic understanding. Today’s digital organization simply just can’t stand still., bridging the 'gap of opportunity' between where you are and want to become is a welcomed challenge. It is important to bridge the leadership gap and take a stepwise approach to make a leap of digital transformation.

Bridging Gaps by Fixing “Lost in Translation” Syndrome

Three Syndromes Decelerating Digital Transformation of IT Forward-looking organizations are on the journey of digital transformation, and IT is a key enabler. Information technology is penetrating into every core process of the organization; how agile the organization can adapt to changes and how intelligent the organization can capture business insight are often dependent on how effective the company can manage information and knowledge. Hence, IT as the information steward of the business plays a crucial role in business growth and innovation. However, there are pitfalls on the way to stop IT from reinventing itself, and there are a few common syndromes of decelerating the digital transformation of IT.

Connecting IT and Business without “Lost in Translation” Due to the exponential growth of information and lightweight digital technologies, IT is gradually becoming engrained in every aspect of business these days. The clear-cut divide that used to be there between IT and business in the olden days is vanishing fast; IT is the business, IT-business relationship needs to be shifted from alignment to integration to ensure that the business as a whole is superior to the sum of pieces. And digital transformation is a thorny journey, with complexity, uncertainty, trials, and pitfalls on the way, how to harness communication and enforce collaboration between IT and business without “Lost in Translation”?

How to Close Communication Gaps? Communication is key to improve leadership effectiveness and modern management efficiency. However, communication is not just the soft discipline, it’s both art and science. For example, there are communication gaps between management and employees, there’s “lost in translation” syndrome in cross-functional conversations, there are all sorts of miscommunication at the different level of the organization, how to close communication gaps and overcome such challenges?

Three Misguidance Stifles Digitalizaton? Digital means flow and high velocity, closer to reality is that 'change' is continuously happening in such a dynamic environment of a company, with accelerated speed. It indicates that business leaders must learn how to strike a right balance between managing complex issues today and forecasting the uncertain issues of tomorrow, commit to transforming themselves into a highly innovative digital business powerhouse. Misguidance will cause business failing and stifle digitalization. To stay competitive, companies must be steered in the right direction, move from “Doing Digital” - experimenting with digital technological tools to “Being Digital” - running a full-fledged digital organization.

Three Pitfalls in IT Digital Transformation? The majority of organizations are designed to improve functional efficiency in the industrial era; there is nature friction between different functions of the organization, because often they compete for the limited resources, or speak different business dialect. Different IT organizations are also at the different stage of business maturity, IT can be used as a tool, help desk, enabler, catalyzer, or a digital game changer to meet the ultimate goal of an organization's short-term quick win and long-term strategic advantage. There is no one size fits all formula to run a highly effective IT organization. Regardless which flavor of IT you are running, here are three pitfalls in IT digital transformation you should avoid in order to improve organizational effectiveness, agility, and maturity.

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