Monday, August 26, 2019

The Monthly “Performance Master’ Book Tuning:The Performance Management Dashboard Aug. 2019

A well-designed dashboard is an effective management tool for enabling business leaders to make better decisions and lead change in the right direction.

Corporate Performance Management is a management control from strategy to the shop floor. "If you can't measure, you can't manage," legendary management guru Peter Drucker once asserted. Managing performance means understanding results, setting metrics, fixing plans, and making decisions to ensure it happens. It takes multifaceted approaches from multidimensional perspectives to unlock digital performance and catalyze change.

  
                      

The Performance Management Dashboard 


The Performance Dashboard of Digital Transformation Forward-looking organizations are on the journey of digital transformation. You can’t manage it if you can’t measure it. A well-designed dashboard is an effective management tool for enabling business leaders to make better decisions and lead change in the right direction. A well-designed digital management dashboard is an easy to read, often single page, real-time user interface, showing a graphical presentation of the current status (snapshot) and historical trends of an organization’s key performance indicators to enable instantaneous and informed decisions to be made at a glance. A digital performance dashboard helps capture the progress being made or the important issues need to be taken care of, with the goal to improve management effectiveness.

An Effective Executive Dashboard Just like the control board in our cars, business dashboard is "an easy to read, often single page, real-time user interface, showing a graphical presentation of the current status (snapshot) and historical trends of an organization’s KPIs - Key Performance Indicators to enable instantaneous and informed decisions to be made at a glance. What are the essential information in a management dashboard at the executive level?

The Multifaceted Aspects of IT Management Dashboard
A Dashboard is a support decision instrument, gives instantaneous information about the organization's main drivers. In other words, it is a tool which is a part of a management system. The feature of the dashboard is to display information that can be customized and categorized to meet a user’s specific needs.

The CIO's Dashboard A well-designed dashboard is an effective management tool to enable business leaders to make a better decision, from an IT management perspective; a dashboard should present the topics that you manage. CIOs shall ask themselves what are IT business objectives towards your organizational strategy. Then, translate it to smart KPIs. Smart is in a sense of how to cover all important business objectives, but not too many KPIs, to measure the progress, and not only the final result, to show the status at a glance without the need to drill down too much and so on. Typically, CIOs would need to remain on top of various parameters such as costs, production Issues (especially business-critical applications), risks, technology, customer, long-term business transformation, etc.

The New Book “Performance Master” Chapter IV Introduction: Digital Performance Scoreboard and Dashboard The balanced scorecard model offers a visual way for a corporation to gain a wider perspective on its strategic decisions by considering the impact on finances, customers, internal processes and employee satisfaction. A management dashboard is an easy to read, often single page, real-time user interface, showing a graphical presentation of the current status (snapshot) and historical trends of an organization’s key performance indicators to enable instantaneous and informed decisions to be made at a glance. To put simply, the scoreboard is strategy focused, and the dashboard is operation oriented.

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