CIOs need to have a strong business orientation and the ability to leverage IT for solving business issues innovatively.
The CIO as Digital Solutionary
The Digital CIO as the Business Solutionist Fundamentally, running a business is a change and problem-solving continuum. With continuous disruptions and exponential growth of information, the role of IT in the current business environment should be able to solve critical business problems and enable business outcomes. To keep IT relevant for the long run, the digital CIOs as the business solutionist should ask themselves whether they are offering something in their dialogue that really helps business partners see how they differentiate themselves or their business practices can help to solve the toughest business problems and achieve the competitive advantage. think, adapt, proactively plan and execute, as well as their multifaceted leadership capacities.
The CIO as the Digital Solutionist: How to Take the Logical Scenario for Problem-Solving Problem-solving is about seeing a problem and actually finding a solution to that problem. Imagine the digital dynamic that comes in due to these characteristics (less or hybrid structure, fewer rules, and regulations, diversification, ambiguity, unpredictability, nonlinearity, increased flux, and unprecedented digital convenience working and impacting together), business problems become more complex and intricated nowadays. CIOs need to have a strong business orientation and the ability to leverage IT for solving business issues innovatively. Digital CIOs are business solutionists who should apply interdisciplinary knowledge, practice expert power and take the following logical scenario for solving complex business problems and improve IT value proposition.
CIOs as “Chief Insight Officer”: How to Creatively and Systematically Solve Problems Really Matter Fundamentally, running a business is a change and problem-solving continuum. The world becomes overly complex and paradoxical. Business problems are like jigsaw puzzles, intricated and sometimes make you feel the lack of clues. The assumption that there is a single cause to a "problem" in a complex adaptive system such as today’s business is unhelpful. There are often multiple and inter-related dynamics behind complex problems and you need to be looking for patterns rather than isolating causes for solving them effectively. IT is the linchpin of the digital business. CIOs as “Chief Insight Officer” need to ask themselves: Can you diagnose the real problem? Does every problem have solutions? How to identify problems really matter and solve them creatively and systematically?
Running IT as a Digital Solutionary? Running IT as a digital solutionary is to shift from internal IT operation driven to outside-in customer-focused. IT organizations today are reinventing the tarnished image from a cost center to a value creator; from a troubleshooting help desk to a customer-centric digital solutionary. Digital CIOs today also have to switch the leadership style from “command & control” to coach and advise, they must have the business acumen to gain an in-depth...
The Race for IT Relevance Due to the changing nature of technology, the saying about the demise of the internal IT has been around for years. In reality, the majority of IT organizations get stuck in the lower level of maturity, slow to change. CIOs are in the hot seat to run the race for IT relevance, with the pressure to transform IT from a cost center and a commodity service provider to a value created business growth engine. But, how?
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