Saturday, November 10, 2018

The Monthly “Digital Maturity” Book Tuning: The Soft Elements of Digitalization Nov. 2018

Digital makes a significant impact on every aspect of the business from people, process to technology, both horizontally and vertically. The digitalization flattens the organizational hierarchy and blurs the functional, organizational and geographical borders in the business ecosystem. It is like the gigantic puzzle with many misplaced pieces, you have to put them all in the right places to discover the real meaning and unleash its full potential. You cannot make a true digital paradigm shift without an in-depth understanding of the digital interconnectivity and embracing the multitude of digital maturity.

  The Soft Elements of Digitalization


Softening the “Hard” to Accelerate Digitalization?
Organizations across the industrial sectors are on the journey of digitalization. Being “digital ready” goes beyond just applying the latest digital technology, it is a holistic effort and multifaceted discipline to touch every aspect of the business. There are many tangible and intangible variables to decide the ultimate success of business transformation. The purpose of such radical digitalization is to make a significant difference in improving organizational effectiveness, responsiveness, performance, and maturity. There is the need to “harden the soft or intangible business factors,” as well as the demand to “soften the hard business factors” in order to lead change frictionlessly and make a digital leap effortlessly.

Making a Leap in Digital Transformation via Mixing Hard & Soft Elements Right With the digital paradigm shift, forward-looking organizations are reimagining how to run and grow a dynamic or a "liquid" digital organization via both "hard push," and "soft pull." Hence, business management needs to make the proper adjustment as well to run an organic business with “living cells,” not just the mechanic firm composed of “hard nuts and knots.” Digital organizations as a whole are agile, flexible, dynamic and innovative. So how to make a leap in Digital Transformation via mixing hard & soft element right, and how to run, grow and transform your business effortlessly?

How to Manage “SOFT” IT Asset Well to Improve Organizational Maturity? Organizations have both tangible or physical assets and intangible or soft assets which enable business operating smoothly and build the competitive business advantage. As companies around the world transform themselves into the digital business that is based on ‎information, and the business’s ability to explore intangible assets has become far more decisive than their ability to invest in and manage physical assets. Further, due to the digital nature of hyper-connectivity and interdependence, organizational management practices also become more holistic and people-centric. CIOs as “Chief Improvement Officer”: How to manage soft IT asset well to improve organizational maturity?

Tuning Soft Elements in Innovation Management? Creativity is, by nature, unique to each person, it is an innate process to create novel ideas. Innovation is to manage novel ideas and generating business value from them. There is no template which you can apply and suddenly have a creative workforce. It has to be done slowly, patiently, and individually. That is why so many companies won't do it. There are both hard elements such as framework, processes or tools as well as soft elements woven together to orchestrate an innovation symphony. Here are three soft elements in innovation management.

Three “Soft” IT Management Disciplines to Drive Digital Transformation? Often, IT is perceived by the business as a big cold, isolated function with monolithic hard boxes and tangled wires, surrounding with IT staff stereotyped as geeks who speak the different language and lack of business acumen to ask insightful questions. With emergent digital technologies and increasing paces of changes, forward-looking IT organizations are reaching the inflection point for digital transformation and shift from “T-driven” monolithic type to “I” oriented mosaic style. To soften the"hard image," what are the “soft” IT management disciplines to drive digital transformation?

The “Future of CIO” Blog has reached 2.8 million page views with about #5100th blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The “Digital Master” book series includes 25 books to share insight from the multidimensional digital lens and perceive the multi-faceted impact the digital era upon us is making to the businesses and society. The content richness is not for its own sake, but to convey the vision and share the wisdom. Blogging is not about writing, but about thinking and innovating the new ideas; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify diverse voices and deepen digital footprints, and it's the way to harness your innovative spirit.

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