Monday, November 12, 2018

Fine-Tune a Vital Digital Organization

The digital organization of the future is designed openly for anyone with ideas on how human organizations ought to be contrived in the face of challenges.

The digital transformation means that companies need to infuse digital into every aspect of the business, expand to every dimension of the organization. Forward-thinking organizations today aim to move into a more advanced stage of digital deployment by tailoring their own unique strength and business maturity. They need to have both interdisciplinary knowledge and in-depth understanding of the organizational hyperconnectivity and interdependence in order to optimize organizational structures, improve business strategic responsiveness and fine-tune a vital digital organization.

Define the organization as a dynamic ecological system to harness changes: Digitalization is the state of dynamism, continuum, and interaction. The digital organization is a dynamic ecological system with business attributes such as responsiveness, engagement, adaptability, flexibility, innovativeness, and resilience, etc. It can bring greater awareness of intricacies and value of the business system, processes, technological advancement, and resource alignment. Though the current business paradigm is still dominantly rooted in the mechanistic understanding and framing of the reductionistic view of the organization in the industrial era. Now traditional hierarchical lines are phasing out and a collective of business partners will emerge working collaboratively to set the digital strategy and achieve business goals collaboratively. To effectively respond to new digital dynamics, organizations will be organically and adaptively developed and empowered by digital technologies and abundant information, put people before rules and roles; begin thinking about ways to broaden their ecosystems and revenue streams which becoming more responsive and innovative. Digital organizations have to adapt to the continuous changes, frequent disruptions and are able to reconfigure the organizational structure and change their own behaviors for its adaptation to environmental changes and business dynamic.

Shape a frictionless information-driven digital enterprise to foster innovation: The digital era upon us means the abundance of data and the richness of information. Information Management is about looking for an enterprise level solution that cleans and consolidates data from multiple sources, supports the secure sharing of information, presents them in a user-friendly format. It evolves the systematic selection, transformation, and presentation of information through technological and quantitative processes with the algorithmic methodology, to automate and optimize business decision management. A high-mature digital organization has a higher level of decision effectiveness because information can flow to the right people to allow them making the right decisions at the right time to achieve better business results. The intrinsic value of information management is to turn the most valuable information and knowledge assets into corporately owned assets and improve organizational decision effectiveness and business competency. Furthermore, Information Management helps to optimize various business management, directly or indirectly related to long-term revenue and foster business innovation. Because more often than now, information is the most time-intensive piece of innovation puzzle. Actually, Information Technology is the linchpin to connect all necessary business elements to implement great ideas and achieve their commercial business value. The epistemic value of information/ knowledge management is to develop a knowledge workforce and build a culture of learning and creativity.

Build a purposeful people-centric digital business to achieve high performance: There’s a pendulum swinging between people and process, engagement and efficiency, in order to adapt to the spiral change facing in today’s business. A high-mature digital organization starts with a transcendent purpose that leads to a unique natural design, a design most fit to achieve the purpose of businesses, also help their employees discover their purpose and unleash collective human potential. In these companies, organizations are running by people to serve people and provide value to the people. However, in many organizations which get stuck at the lower level of business maturity, most managers are impeding progress up the pyramid rather than helping their people reach the summit. Building an evolving digital organization is about putting people at the center of the business. So part of the digital journey is to prepare people for the new structures and the better way to work. People have to be ready for moving to more fluid structures. People should be the center of digital management and they are the major focus for process optimization and accomplishment. The digital workplace will be shaped by changes that take place in the way people relate to themselves and to their experience of their environment and others around them, which will lead to discovery, autonomy, and "self-generated" engagement. Let people explore where their energy is and then align the energy to work at hand, and motivate them to think and do things innovatively.

The digital organization of the future is designed openly for anyone with ideas on how human organizations ought to be contrived in the face of challenges and strategic imperatives of the 21st century. It’s important to develop the process of a corporate pulse that identifies both hard and soft factors to lead successful changes. Digital leaders today have to understand the external changing connected environment and the entire business ecosystem as well, in order to guide the business entering into the new era of the business - fluid, vital, always on, interconnected and hyper-competitive.


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