Monday, October 30, 2017

The Monthly Insight of “Digital Balance” Oct. 2017

It is more critical than ever to maintain the right level of digital balance. In fact, striking the right digital balance is a never-ending business life cycle.

Organizational excellence is achieved via delivering qualified products or services and continuously improving business performance. Quality is defined by a number of factors such as efficiency, effectiveness, flexibility, innovation, or maturity, as a degree of quality is in everything people do and experience.  

       The Multiple Aspects of Digital Balance

  • How to Manage Digital Balance Cycles Effectively? Digital transformation is inevitable, it means the increasing pace of change and fierce competition. Organizations must keep the lights on and also make strategic movements all the time. Like running up to the string, keeping digital balance is critical in reaching digital aptitude. But how to manage following digital balance cycles effectively?

  • Achieve Digital Equilibrium via Delicate Balance? Digitalization means hyper-connectivity, over-complexity, and interdependence; it blurs the geographical borders, functional borders, organizational borders, industry vertical borders and knowledge domain border. Many come to believe that boundaries are not tangible places of resistance but are only self-imposed limitations we place on ourselves to hide our own fear to move forward. The black and white boundaries continue to diminish in the 21st century due to the occurrence of increased economic integration, digital dynamic characterized by the movement of information, people, and businesses. Therefore, it is more critical than ever to maintain the right level of digital balance. In fact, striking the right digital balance is a never-ending business life cycle.  
  • Three Aspects of Digital Balance: Nature and human societies are a ‘complex adaptive system’ inhabiting interacting agents that adapt to each other and their environment. It is a nonlinear, dynamic and open system in a thermodynamic sense. Unlike closed equilibrium system, it hence spontaneously self-organizes; generates patterns, structures, and complexity; and above all, creates novelty over time. Either from nature or business perspectives, how to strike the great balance of such a complex and dynamic system, though?.
  • Digital Balance: How to Strike it Just Right We are experiencing the dynamics of the most significant business transformation since the industrial revolution. The majority of us will work in an organization that is somewhere between old and new; at both industrial speed and digital speed; in the physical building and remote environment; or will remain to be a mixture of old and new. It is the biggest management challenge to be a change agent, where we respond to the current state of the organization and we try to take it from there to a next level. Just like running up to the string, the point is how to strike the right digital balance?

  • The “Push & Pull” Forces of Digital Transformation? Digital is fluid, digital is also complex. It becomes complex if things do interact, particularly in the case of "nonlinear" interaction, interdependent relationships, and hyper-connected business association. You can't separate things properly, and often you cannot predict the actual effect of interaction straightforwardly. Therefore, running a high-performance digital business is no longer a single dimensional effort to applying the cool technologies or focus on short-term profitability only, but a multidimensional pursuit to embed digital into core business processes and build differentiated business capability. It is about how to leverage the “push & pull” business forces to adapt to changes and orchestrate a full-fledged digital transformation.

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