Saturday, October 28, 2017

The Monthly Insight of “Digital Quality” Oct. 2017

Organizational excellence is achieved by delivering qualified products or services and continuously improving business performance.

Quality is defined by a number of factors such as efficiency, effectiveness, flexibility, innovation, or maturity, as a degree of quality is in everything people do and experience.  


Understand Digital Quality via Different Lens

  • Three Aspects of IT Management Quality Check? IT management quality directly impacts the entire business’s quality,  competency and resilience, surviving and thriving capability. Hence, CIOs should do the periodic IT management quality check which includes to make an objective assessment of IT effectiveness, efficiency, speed, scalability, flexibility, resilience, etc, to ensure its performance and maturity, and the overall digital fitness of IT organization.

  • The Quality Gaps in Running a High-Mature Digital Organization? Quality is defined by a number of factors, such as performance, manageability, operability, reusability, reliability, availability, etc. Many say quality attracts quality, and to effectively lead an organization into good practices to focus on quality attributes takes work and a level of credibility within the organization. In reality, many organizations still operate and get stuck at the lower level of maturity due to the quality management gaps. Quality is not just the specific task of one single business department or function, it is one of the management disciplines which needs to be taken in a systematic way. The quality gaps are varying, how to identify and close them and improve the overall business effectiveness and maturity?
  • The Insight about Quality Management: Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality control, quality assurance, and quality improvement. Quality management is focused not only on product and service quality but also the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality.
  • IT Management Quality Check in Digital Transformation Quality is defined by a number of factors such as innovation, effectiveness, flexibility, or maturity, etc., and to effectively lead an organization into good practices to focus on quality attributes takes work and a level of credibility within the organization. IT plays a significant role in digital transformation, as more often than not, technology is a major digital disruptor today, the purpose of digital transformation is to embed digital technology into key business processes, to improve business capability and competency to compete for the future.

  • Five Questions to Evaluate The QUALITY of Thinking? Thinking, in general, is more about discovery for either understanding things or creating new things. The thought does not precede the thinker; the thinker precedes the thought and the consciousness of the thinker precedes the fact of his/her being a thinker.  Digital professionals today need to learn how to explore and evaluate the variety of thinking in their mind. Here are five questions to assess the QUALITY of your thinking.

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