Tuesday, September 11, 2018

The Monthly “Problem-Solving Master” Book Tuning: Insightful Problem-Solving Sep. 2018

Either for individuals or businesses, problem-solving is one of the most crucial skills to keep things moving forward and achieve the well-planned goals.

The purpose of “Problem-Solving Master - Frame Problems Systematically and Solve Problems Creatively“ is to throw some light on how to understand, frame, and solve today’s multilayer, interdependent, and over-complex business problems effortlessly. Digital leaders and professionals should self-aware of their role in problems, show professional maturity, and develop a good reputation as the problem-solver.

                   Insightful Problem-Solving

Insightful Problem-Solving Either for individuals or businesses, problem-solving is one of the most crucial skills to keep things moving forward and achieve the well-planned goals. The matter of fact is that the more complex the situation is, the more different approaches and role gaming is needed to reach for insightful understanding and effective problem-solving. In today’s digital dynamic environment with “VUCA” new normal, how to spot insightful problem-solvers and advocate a solution-driven culture for accelerating collective progress?

Leverage Systems Thinking in Problem-Solving The world has become so dynamic with the exponential growth of information, it is full of opportunities and problems. Many problems do exist because they are either ill-defined or the concept cannot be adequately captured contextually. Further, there’s the problem that the same word means different things to different people because they carry different emotional baggage or have the cognitive difference. So, what’re the logical scenarios for problems diagnosing and solving? And how to leverage Systems Thinking in problem-solving?

Tailor Solutions to the Real Problem? People have to deal with large or small problems on the daily basis. Especially at today’s “VUCA” digital dynamic, problems have become over-complex and interdependent. Can you diagnose the real problem? Does every problem have solutions? What is the best way to handle a problem? How can you tailor the best solution to the real problem?

Is Uncertainty Problem or Opportunity? Of the four phases of the OODA loop (Observe, Orient, Decide, Act), the first phase seems to get the least attention. The first thing in problem-solving via Systems Thinking is that one should observe the problem neutrally. On-observation, how critical is it, and what’re the disciplines, stages, tools or frameworks to help you OBSERVE insight-fully? If you have decision platforms; tactics and checklists for acts; model systems for orientation. What if any of them are the support tools you use in observation, and what practices have you found useful in developing that skill?

How to OBSERVE Insightfully and Systematically? People are the most invaluable asset in business, at the age of digital, it is, even more, true than ever. Talent employees are treated as human capital needs to be well invested to unleash the boundless potential, not just human resources counted as a cost. HR shall also transform itself from an administration function and gatekeeper to change agent, capital investor, and innovator in order to build a creative digital working environment and catalyze the organizational level of digital transformation. However, how do you, as leaders, involve all people in creative thinking and actions? And how can you help improve the harvest of the creative seeds?

The “Future of CIO” Blog has reached 2 million page views with about 5000+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The content richness is not for its own sake, but to convey the vision and share the wisdom. Blogging is not about writing, but about thinking; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify your voice, deepen your digital footprints, and match your way for human progression.


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