Shaping Digital Organization via Contextualization, Synchronization, and Harnomization

The more effortlessly you can contextualize business understanding, synchronize information flow, harmonize business relationships, align, integrate, and optimize the important business factors inside an organization, the closer you can accelerate performance and lead transformative changes seamlessly.

Organizations all face fierce competitions and continuous disruptions. How successfully the organization can handle “VUCA” digital new normal depends on how fast and capable they can adapt to changes. The organization has become "unconscious" if it is no longer responding to the external environment or shows internal culture inertia or frictions. It’s crucial for business management not letting things “falling apart” but building an “integral whole” and shaping a high mature digital organization via contextualization, synchronization, and harmonization.

Contextualization: Today’s business is hyper-complex and interdependent, business managers need to have a contextual understanding of the interconnectivity of the business elements underlying the surface, get to understand the whole meaning of functional dialects and perceive the business insight in a cohesive way. Contextualization is about having an in-depth understanding of a specific cause and effect in a specific context or the core issues of a situation which leads to true understanding and resolution. Knowledge is concrete, and intelligence is contextual. Contextual intelligence is a higher-level of digital fluency. In the dynamic digital business, logic is often nonlinear and multifaceted, to solve complex business problems, understanding context is often the first and the critical step in enforcing understanding and creating the relevant context to make an everlasting solution - without it, you are working without any boundaries or cause more side effect later on. That means contextual thinking, interdisciplinary knowledge, efficient technological platforms and tools, and structural management practices, etc, are all important factors in managing a dynamic digital business.

Synchronization: For organizations adapting to the increasing pace of changes, timing is crucial to run a real-time business by capturing emerging opportunities and managing emerging risks effectively. The high-responsive organization can synchronize their business, more precisely, information, at the multiple levels of the business and presents the recognizable digital rhythm to keep the business moving forward with the right pace. The power of information helps the business become highly responsive by ensuring the right people getting updated information to make effective decisions timely. Information nowadays is permeating into everywhere in the company and growing exponentially. A healthy information management cycle is not just about upgrading the information management system but developing an integrated enterprise-level business management solution that collects, stores, cleanses and combines information from multiple sources by breaking down silos, enables the secure sharing of information, and presents them in an user-friendly” format, refines information to the business insight for supporting users at the different level of organizational hierarchy in a way that encouraging effective and cohesive decision-making. The insight-driven digital transformation can create the business synchronization of all functions running at the multiple levels of the organization seamlessly and run a smart and mature digital organization.

Harmonization: Digital business is fluid and also complex. It becomes complex if things do interact, particularly in the case of "nonlinear" interactions and interdependent relationships. Business management has become an art out of necessity to address the concerns, handle conflicts, clarify business strategies, and give everyone a voice in how the organization and the people in it can prosper and thrive. They have to keep experimenting with better business design - the design most fit for achieving the organizational goals and reaching the sate of zest, fluidity, and harmony. They also need to clarify both internal and external beliefs around how the business is a movement for the organizational enablement and improvement, keep developing their best and next practices, maintain and fix any imbalance in key business elements such as people, process, and technology, update structures, methodologies, and cultures, and develop a harmonized working environment to achieve strategic goals. The harmonized digital workplace is in which collaboration and sharing are the norms, learning and creativity are encouraged, the silo has been taken down to keep information flow, decision bottlenecks have been broken down by reducing business tensions, frictions, and conflicts that arise. Thus, the digital leadership is less about controlling, more about influencing, mentoring, empowering, harmonizing and orchestrating toward the next level of the organizational maturity.

The future of the digital organization should present high responsiveness, adaptability and learning agility. They should keep experimenting with new things and exploring better ways to run the business, then applies those lessons to succeed in new situations and makes a leap of digital transformation. The more effortlessly you can contextualize business understanding, synchronize information flow, harmonize business relationships, align, integrate, and optimize the important business factors inside an organization, the closer you can accelerate performance and lead transformative changes seamlessly.

Posted in: Complexity,Digital Master,Digital Maturity