Organizations today have to aggressively leverage digital technologies, platforms, and tools as the enabler of communication, collaboration, social interaction, and brainstorming, for proactively engaging in problem-solving.
The purpose of the book “100 IT Charms: Running Versatile IT to get Digital Ready“ is to articulate different flavors of digital IT organizations and brainstorm the best and next practices for running highly innovative and high-performance IT.
Digital charm is not based on the style presented on the surface but on a set of unique competencies to make IT shine through as a business differentiator.
Running IT as Business Solutionary
Running IT as a Business Solutionary with Unique Competencies In most organizations, IT has been perceived as a support center and it’s setting back and waiting for the request from the business. To reinvent IT as a trustful business partner, it has to be configured in a way to understand the business and become a business solutionary that has competencies to do two things for their company: Deliver better, faster and cost-effective business solutions and do profitable things for the organization otherwise, it can't do.
Running Solution-Driven IT The role of the CIO continues to evolve rapidly in the midst of the information growth and the accelerating changes in technology. While it is assumed that the core of a CIO is to manage the IT organization to achieve operational excellence, increase the capacity of business execution and improve overall business maturity, CIOs must have a higher level of influence on how businesses change, innovate, and run a solution-driven IT organization.
Running IT as a Digital Solutionary for Information Management Information grows rapidly and it is one of the most invaluable business assets of modern organizations. The information does not live alone but permeates into everywhere in the business. Thus, the value of information is not isolated. Information Management is a scientific management discipline for effective problem-solving. Those companies that proactively invest in information Management solutions today will be able to competitively leverage their own information going forward with accelerated speed to thrive in the digital era of hyperconnectivity and fierce competition.
Running IT as a Digital Solutionary IT organizations today are reinventing the tarnished image from a cost center to a value creator; from a troubleshooting help desk to a customer-centric digital solutionary. Digital CIOs today also have to switch the leadership style from “command & control” to coach and advise, they must have the business acumen to gain an in-depth understanding of the business strategy as well to capture the customer insight of the company. Hence, CIOs should be able to make the partnership at peer level in other departments so that they have knowledge of key business issues as being a member of the senior management and should be able to give their opinion/solution if being asked. To put it briefly, CIOs today need to become the digital solutionary to their company.
Running IT as a Systematic Problem-Solver With the overwhelming growth of information and fierce competition, IT becomes the decisive factor for the business’s long-term success. Fundamentally, running a business is an iterative problem-solving continuum. Nowadays, Information Management is not just about information or process, but a systematic management discipline for problem-solving. Organizations today have to aggressively leverage digital technologies, platforms, and tools as the enabler of communication, collaboration, social interaction, and brainstorming, for proactively engaging in problem-solving.
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