Monday, June 15, 2020

The “Sentiment” Quotes of “Digital Master” June 2020


 In fact, part of the digital transformation journey is to prepare people for getting digital ready, integrate the soft “change” sentiment into hard digital workforce management practice.

Digital Master” is a series of guidebooks (28+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.”


It perceives the emergent trends of digital leadership, provides advice on how to run a digital organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future. Here is a set of “Sentiment” quotes in “Digital Master.”


1 The sentiment that the subconscious mind has a role to play in all that we do, including how we lead.

2 A digital paradigm is an emerging digital ecosystem of principles, policies, and practices that set limits or boundaries. Digital leaders today have to read digital sentiment insightfully, set the guidance for problem-solving or creating something new under the digital rules, keep information flow, and achieve a state of dynamic balance.

3 First off, the NPS is not an individual-level score. It is calculated as a percentage that indicates the preponderance of consumer sentiment at some aggregate level regarding a brand or a company.

4 The right tools or a combination of approaches can make customer sentiment analytics more effective.

5 Organizations start to use social analytics to make formerly invisible patterns of social interaction more visible; and apply such information to boost social engagement, find segmentation of populations with certain characteristics and understand their impact on others.

6 In fact, part of the digital transformation journey is to prepare people for getting digital ready, integrate the soft “change” sentiment into hard digital workforce management practice.

7 If the sentiment expressed by the illustration is pervasive across the organization, it is likely traceable to a lack of quality communication of vision, mission, strategy, goals and the metrics and measures for performance with the employees

8 Change can flow on the surface whereas digital transformation needs to permeate into business vision, strategy, culture, communication, or process, etc. A "synthetic Board" can read change sentiment with accuracy.

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