Wednesday, May 20, 2020

The Monthly Communication Brief: Communication Techniques May 2020

Communication, whether verbal, non-verbal, or digital, is the coordination mechanism that makes business flow. lubricates changes and practices leadership influence.

The great communicators are the high-quality leaders or professionals who can communicate objectively with strong logic, clarity, and understanding; the great communicators are the great artists who are fluent in creative expression or metaphorical description.


Communication is both art and science. How to set principles and develop practices to improve communication effectiveness and build communication competency?.

                                 

Communication Techniques


The Digital Communication Framework with Three Vertices Communication is the key to improve leadership effectiveness and modern management effectiveness. Great communicators are working to spread their messages throughout the organization in a diverse set of activities with mixed communication styles, and sometimes, they have to be fluent in multiple business dialects, with contextual intelligence; and keep communication flow with clarity and verification. Often, communication gaps caused by cognitive difference, ambiguous process or management bottleneck stifle changes, and block creativity. At both the strategic and operational levels, how to apply the digital communication framework with three vertices to improve business communication transparency and effectiveness?

Strategic Communication in the Boardroom The corporate board is one of the most critical leadership pillars in contemporary organizations. At the board level, it is a matter of leadership guidance to make sound judgments and steer the organization in the right direction. Language influences perception. Communication, whether verbal, non-verbal, or digital, is the coordination mechanism that makes business flow. lubricates changes and practices leadership influence. Here are three insights into the corporate board’s strategic communication.

Five Styles of Conversation Modern CIO need Master For Contemporary CIOs not only need to wear many colors of hats or try different pairs of shoes but also they may need to master all styles of conversations to develop situational wisdom and influential competency, to rebuild IT reputation as a value creator and innovation hub.

Critical thinking vs. debate Critical thinking is the mental process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and evaluating information to reach an answer or conclusion; while the debate is a discussion, as of a public question in an assembly, involving opposing viewpoints (dictionary.com). Critical thinking vs. debate: how to leverage them in decision making and culture shaping?

Digital Master Tuning: Listening vs. Telling -How to Strike the Right Balance along the Spectrum of Listening and Telling? Today’s organizations are hyperconnected and over-complex, the traditional “command-control” management style is no longer effective enough to build a collaborative working environment to embrace cross-functional communication and outside-in customers’ feedback and perspective. So businesses today have to do some self-assessment: Do you have a listening & learning organization, or keeps running as a telling only organization? And how to strike the right balance along the spectrum of listening and telling?

Digital Master” is a series of guidebooks (28+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, advice on how to run a digital IT organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future.

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