Friday, July 5, 2019

The Dynamic Facilitation Practices in the Boardroom

The boards facilitate digital dialogues and lead digital transformation. It is a matter of leadership guidance to make sound judgments and steer the organization in the right direction. 

The board of directors is the senior leadership role, leadership is the adventure to explore unknown, have confidence and insight for enforcing communication and driving progressive business changes, Digital board directors need to be the multidimensional thinkers, multi-dialect experts, and insightful strategists for facilitating digital dialogues and developing the best and next practices to steer the business at the right path to reach the destination smoothly.

Dynamic facilitation practices:
The communication problem is rampant in the business world. Communication is probably the world’s biggest problem as many listen to respond and not to think profoundly beforehand. Thus, the important issue is how the board facilitates strategic dialogues, accommodates diverse opinions and how board directors assess them and converge the diverse thoughts into effective decisions. Digital dialog is neither one-way street nor “once a life “event. It needs to be continuous, iterative, interactive, and multi-channel because change occurs on a continuum. It is important to foster a transparent and trustful business environment where feedback and communication are based on reality and not simply what senior management wants to hear. It is a matter of leadership guidance to steer the journey of digital transformation in the right direction by facilitating continuous digital dialogues and enforcing communication effectiveness effortlessly.

Facilitating the digital dialogues by leveraging business architecture: The board directors who can speak architectural dialect help to facilitate the digital dialogues between organizational decision makers and thereby assist the organization in continuously designing and redesigning itself in pursuit of new and more viable strategies, enhancing cross-functional business coordination, developing knowledge & expertise, and enforcing business responsibility. The business architecture equivalent takes a look at balancing the business priorities and forcing conversations that are otherwise difficult to have. Business Architecture could become a great executive communication tool, particularly when the BA discussion is kept at a higher level, keep all executives at the same page by walking through the discussion about strategy planning, governance, transformation, The real value of business architecture is keeping the priorities in balance and that is within the office of executives, to highlight changes with standardization, coherence, and visualization of business improvement initiatives of sufficient significance to warrant Board attention.

A balanced scoreboard as a discussion facilitation tool: A balanced scoreboard is a very useful tool for facilitating board discussions and communication. Quality boardroom communication ensures that information is concise and update in enabling decision-making and goal tracking. A balanced scoreboard is very useful for facilitating discussions and ensure decision makers understanding the various trade-offs and making the strategic balance, business dependencies, and constraints between components, individuals, and overall risk exposure. At the board level, it is a matter of leadership guidance to make sound judgments and steer the organization in the right direction.  Language influences perception. Communication, whether verbal, non-verbal or digital, "is" the coordination mechanism that makes the business flowing and lubricates changes.

The boards facilitate digital dialogues and lead digital transformation. They need to understand that if talking about the business at core enabling and supporting level, in that case, accountability comes from managers at the core, and the business performance is accelerated via the accountability of management and cohesiveness of business capabilities.


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