Sunday, July 7, 2019

The Monthly “Problem-Solving Master” Book Tuning: Problem-Framing July 2019

A solution is nothing if the problem is not perceived. Creating awareness of the problem is the first step, 

The purpose of Problem-Solving Master - Frame Problems Systematically and Solve Problems Creatively is to throw some light on how to understand, frame, and solve today’s multilayer, interdependent, and over-complex business problems effortlessly. Digital leaders and professionals should self-aware of their role in problems, show professional maturity, and develop a good reputation as the problem-solver.


The Business "Problem Framer": Where to Start We live in an era full of uncertainty, velocity, complexity, and ambiguity. The result is a higher risk of business conflicts and change inertia, etc. Organizations shouldn’t just respond to the dynamic digital environment in a reactive way. They need to have a deep insight to identify critical problems and take a holistic approach to solve them effectively. A solution is nothing if the problem is not perceived. Creating awareness of the problem is the first step, but where to start?

The Board of Director as “Problem-Definer” The corporate board is one of the most important leadership pillars in modern businesses. In today's work environment, change is happening at a more rapid pace, no one will have all answers, it is important to both frame the right questions and answers them smoothly. At the board level, directorship effectiveness is based on strategy oversight, performance monitoring, and policy making. Often framing the right problems is critical to building the digital board reputation as the insightful “problem-definer,” and an invaluable digital mastermind.

How to Apply Creativity to Frame and Solve the Right problem? If the very purpose of business is to create customers, then, the big challenge for business’s survival and blossom is how to solve business problems systematically and skillfully. More critically, how to apply creativity to frame the right problem and solve it right is a fundamental capability to grow as a  Digital Master?

Have You Focused on Fixing the Wrong Cause of a Problem? As a human species, we are still facing many problems and challenges. Either for individuals, organizations, or society as a whole, the problem-solving capability is crucial to surviving and thriving. However, many decision-makers fail to fully grasp and accurately perceive what leads to problems and difficulties. Often, events and patterns are observed on the surface, and then the action is taken, but that is too early. After observing events and patterns, there are the underlying structures, the mechanisms, that cause the problem. And people lack critical thinking are usually never question because "it's the way things should be." Problem-solving in the majority of organizations today is woefully inadequate, so what happens when you focus on fixing the wrong cause of problems?

How to Apply System Thinking to Shape Right Questions or frame Right Problems Today’s digital business and society are hyper-connected and interdependent, systems thinking is a type of thinking, not only see different pieces of components separately but also think how they are connected to the whole. You can apply systems thinking when solving problems. However, does systems thinking change the way you define problems, why does it matter, and how to apply System Thinking (ST) to shape the right questions?

The “Future of CIO” Blog has reached 3 million page views with about 5800+ blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The content richness is not for its own sake, but to convey the vision and share the wisdom. Blogging is not about writing, but about thinking; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify your voice, deepen your digital footprints, and match your way for human progression.


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