Tuesday, July 16, 2019

The Monthly “100 IT Charms” Book Tuning: Running IT as Digital Differentiator July 2019

With fast-paced changes and technology-driven business disruptions, there is no doubt IT plays a critical role in both improving business bottom line to “keeping the light on,” and top-line business growth. 

The purpose of the book “100 IT Charms: Running Versatile IT to get Digital Ready“ is to articulate different flavors of digital IT organizations and brainstorm the best and next practices for running highly innovative and high-performance IT. Digital charm is not based on the style presented on the surface but on a set of unique competencies to make IT shine through as a business differentiator.


  Running IT as Digital Differentiator 

Running IT as a Digital Differentiator IT is impacting every business unit and is becoming the driver of business change. However, many IT organizations still get stuck at the lower level of maturity to only “keep the lights on,” and IT is perceived as a support function and cost center in those organizations. With the increasing pace of changes and fierce competition, the forward-looking organizations empower their IT leaders to lead changes. How can IT build its reputation as a business value creator and how to run IT as a digital differentiator?

How to Run Differentiated IT to Reach the Zenith of Digital Maturity The majority of IT organizations today still limit their role as a support center to keep the lights on. Bottom line thinking is one of the great limitations of the modern IT organization. The true IT value is hard to derive from support services since measuring productivity can be elusive and difficult to quantify. Also, with explosive information flow and disruptive digital technologies, all forward-thinking organizations claim they are in the information management businesses. Hence, IT as an information steward of the business has to be run as a strategic partner and a key differentiator of the company, in order to improve business competency and reach the zenith of digital maturity.

Running IT as Strategic Differentiator of the Business With the overwhelming growth of information, rapid changes, and fierce competitions, nowadays IT has a lot of things to leverage, IT touches both hard business processes and soft human behavior. IT needs to work both in IT and on IT; IT and business need to develop a true partnership and work to pursue the desired outcomes. IT has to shift from “IT vs. business” to “IT as the business.” IT has to move from a reactive order taker to the strategic differentiator of the business.

Information Management as Differentiator between Digital Master and Digital Laggard Information is the most valuable commodity individuals and organizations produce in the digital environment in which they currently function. Nowadays, organizations large or small, collect an enormous amount of data. Data is a raw material, information is processed data, information only has a value when it is needed. When businesses manipulate information in meaningful ways which give you something to interpret and utilize, then you have established the value from the information you get. Therefore, Information Management is a key differentiator between digital masters and digital laggards.

Faster, Fitter and Deeper: How to Run IT as Business Differentiator With fast-paced changes and technology-driven business disruptions, there is no doubt IT plays a critical role in both improving business bottom line to “keeping the light on,” and top-line business growth. Information is permeating into every corner of the organization; business initiatives, changes, and transformation today nearly always involve some form of technology implementation. IT is no longer that monolithic support function hidden behind; faster, fitter, and deeper - how to run IT as a business differentiator?

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