The journey of digital transformation is a bumpy journey with many ups and downs. It could be misled because of the wrong focus, the wrong assumptions, the wrong ends, and the wrong means.
Information systems incorporate both means and ends: Information-technology is solely about means. Information-technology is a specific subset of information management system that emphasizes the various tools, techniques and other means via which organizations can achieve the aims of that information-system. Information Systems are business oriented, designed to integrate crucial IT components for processing and refining information to improve decision effectiveness and problem-solving, and help users accomplish ultimate business goals and objectives. It incorporates both means and ends. Information Systems are logically independent of technology - in the context of information defined by information flows and stores, which are logically independent of technology although commonly implemented with technology. The key point is to make sure the “system-of-interest” is defined to establish the flexible business boundary and the properties that interact with the environment dynamically and ensure information system is purposeful and functional. The systematic view of Information Management helps the management understand information management as a system for shaping high-responsive and high-intelligent digital organizations.
Innovation management systems incorporate both means and ends: Innovation is production, assimilation, and exploration of a value-added novelty in business, economic and social spheres; renewal and enlargement of products, services, and markets; development of new methodologies of production. Innovation management system include many critical business elements such as framework, people, system, process, culture, tools, etc, to manage “systematic innovation” and develop business-wide innovation capabilities. It is both a process and an outcome. The traditional organizations can become more innovative if they can consciously break down the bureaucratic management style and proactively develop the resource-rich innovation hubs and hyperconnected cluster across enterprise ecosystems for enabling idea flow and creating business synergy. Only at the macroeconomic level, innovation starts becoming visible, that's also why clustering is becoming more and more important for creating a creative atmosphere. In practice, participation and people engagement is both means and end for building a highly innovative people-centric digital organization.
Dealing with the challenge of digital transformation requires accelerated digital mindsets, as well as leveraging multidisciplinary knowledge and practices. The journey of digital transformation is a bumpy journey with many ups and downs. It could be misled because of the wrong focus, the wrong assumptions, the wrong ends, and the wrong means. Digital organizations are living systems keep evolving. By incorporating means and ends of business systems seamlessly, organizations can take a logical step and navigate through the right direction, harmonize a hyperconnected and interactive digital ecosystem in which the business can grow organically and people can unleash their potential completely.
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