Sunday, September 8, 2019

The Monthly “Problem-Solving Master” Book Tuning: Preventing Problem is Superior to Fixing It Sep. 2019

Risks are simply potential problems. Preventing the problem is more superior to fixing issues.

The purpose of Problem-Solving Master - Frame Problems Systematically and Solve Problems Creatively“ is to throw some light on how to understand, frame, and solve today’s multi8layer, interdependent, and over-complex business problems effortlessly. Digital leaders and professionals should self-aware of their role in problems, show professional maturity, and develop a good reputation as the problem-solver.

              Preventing Problem is Superior to Fixing It

Three Aspects of Preventing problems Due to fast-paced change, the exponential growth of information and continuous digital disruptions, opportunities and risks co-exist. Forward-looking organizations should manage them well and adapt to digital new normal for creating a winning digital dynamic. Risks are simply potential problems. Preventing the problem is more superior to fixing issues. It is supposed to be one of the main principles for problem management.

Discover What is at the Heart of the Problem 
We live in the world with all sorts of problems, even though we understand all different forms of thinking, the problems facing the planet don't seem to be reducing. Many problems exist because they are either ill-defined or the concept cannot be adequately captured contextually. Trying to fix the wrong cause of a problem will waste time and resources, increase anxiety and even cause chaos. Therefore, the deeper you understand the problem, the easier you could frame the problem, and the better chance you could solve it effectively. But more specifically, how to discover what is the heart of the problem?

Does Anyone Ever Appreciate the Cost Savings in a Problem that Never Happens? From Wikipedia: "Quality Assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers." Some say that nobody ever appreciates the cost savings in problems that never happen, is it true? From a strategic perspective, where does the quality fit in, how to maximize its value and sustain business prosperity?

Five Problem-Solving principles Fundamentally, every work is to deal with problems big or small both from long term perspectives or on a daily basis. And the business or societal progress is made via a healthy cycle of problem framing and problem-solving continuum. We all develop reputations for being problem creators, problem definers or problem solvers. To close the problem-solving capability gap, it is important to keep sharpening your problem-solving skills, always dig under the surface, and build a good reputation as a real problem-framer or problem-solver. Here is a set of problem-solving credos.

Governance Rule #1 from an Ancient Parable’s Manifestation: Prevention is more Superior than Fixing According to an ancient parable, there were three brothers who were all physicians, the youngest was the most famous one, but he was very humble, when others asked him which of them was the most skilled in the art of healing, he replied: my elder brother had better skill than me, he cures sickness when it is still extremely minor, so his name does not get out of the neighborhood; my eldest brother has the best skill, because he can perceive the spirit of sickness and remove it before it takes the shape, so his name does not get out of the house. As for me, I puncture veins, prescribe potions, and massage skin, so from time to time my name gets out and is heard all over the kingdom.  It manifests the classic management paradox: Nobody ever gets credit for preventing problems that never happened. From governance perspective, what can we learn from it? Should “prevention is superior to fixing” be the #1 rule of governance principle?

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