Sunday, September 29, 2019

The Monthly “12 CIO Personas” Book Turning: The CIO as “Chief Insight Officer” Sep. 2019

The digital CIOs have to wear different colors of hats and master multiple leadership personas and management roles effortlessly.

This book “12 CIO Personas: The Digital CIO’s Situational Leadership Practices is the extensive brainstorming and logical content expansion of my book “CIO Master: Unleash the Digital Potential of IT,” to reimagine and reinvent CIO leadership via practicing multitudes of digital influence. The important thing is that CIOs as the top leadership role must have a strong mindset, a unique personality, and a clear idea of what needs to be done, yet creative enough to not hold the company back from growth. Regardless of which personality they have, digital CIOs need to be both transformational and situational, innovative and tactical, business savvy and technology insightful, communication-effective and operation-efficient. Here is a set of blogs to brainstorm the CIO as “Chief Insight Officer.

   The CIO as “Chief Insight Officer”

CIO as Chief Insight Officer: How to Become a Trusted Advisor for Business The digital CIO is the information steward at the enterprise today, however, data or information is a means to the end, not the end itself; more importantly, the CIO needs to capture business & customer insight from the abundance of information in foreseeing the future of business and continuously driving operational excellence. Therefore, the CIO plays a crucial role as ‘Chief Insight Officer’ to provide data-based advice for business executive peers and corporate board.

The New Book “12 CIO Personas” Chapter 3 Introduction: The CIO as “Chief Insight Officer” Organizations across the industry sectors are stepping into the deep “VUCA” new normal with the exponential growth of information and continuous technological disruptions. The pace of changes and complex nature of technologies force more CIOs to shift to the insightful digital leadership role to understand the organizational interdependence and bridge IT-business gaps seamlessly.

The Digital CIO’s Breadth of Vision and Depth of Insight Organizations no matter large or small, all face unprecedented changes, uncertainty, and accelerated business dynamic. With abundant information and continuous disruptions, business initiatives today nearly always involve some form of technology implementation or information processing. However, many IT organizations still get stuck at the low maturity which stems from the prevailing cultural norm that accepts IT as a tactical function, but not as a strategic partner. Until this changes, IT will continue being perceived as a cost center and support desk. To keep IT relevant, digital CIOs must share the breadth of vision and the depth of insight and reinvent IT as a strategic business partner.

Three Digital Insight to Be a “Total CIO” Nowadays, digital organizations are so technology-driven and information-intensive, IT is one of the most significant elements of any differentiated business competencies and the defining factor of business success. While IT success has something to do with the definitions of the role that CIOs are playing and scopes of responsibilities they are taking. IT leadership totality (from whole, full, or the holistic perspective) is important for shaping digital CIO as the strategic business leader and reinventing IT to reach the next level of enterprise maturity.

CIOs as “Chief insight Officer” How to Unlock business Insight from Different Angles The world is becoming hyper-connected & interdependent every day, and as a consequence, every successful business is exploring the digital way to do things for making the leap forward. At the same time, the business dynamic is only becoming more complex, uncertain, and ambiguous. IT plays a significant role in leading change and orchestrating digital transformation. As a leadership role, rather than just an IT manager, CIOs need to become the business strategists to have a seat at the big table and become the “Chief Insight Officer,” to unlock and share business insight by thinking critically, creatively, and systematically.

Modern organizations have their own sophistication with silo functions, the sea of information, and the pool of talent. The CIO is an inherently cross-functional role, to bridge the business and IT; the data and insight, the business’s today and tomorrow. The digital CIOs have to wear different personas and master multiple leadership and management roles effortlessly. They need to lead at the strategic level for conducting a complex digital orchestra; they should be handy managers to plumbing information and keep it flow smoothly; they also have to be like the diligent gardeners, to build a unique IT landscape via tuning technology, removing waste, nurturing culture, and empowering people.


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