Friday, September 20, 2019

The Monthly “Performance Master’ Book Tuning:The Performance Management Framework & Approach Sep. 2019

 A suitable Performance Management framework delivers the results the organization needs in a demonstrable or measurable way.

Corporate Performance Management is a management control from strategy to the shop floor. "If you can't measure, you can't manage," legendary management guru Peter Drucker once asserted. Managing performance means understanding results, setting metrics, fixing plans, and making decisions to ensure it happens. It takes multifaceted approaches from multidimensional perspectives to unlock digital performance and catalyze change.

The purpose of the book “Performance Master: Take a Holistic Approach to Unlock Digital Performance “is to provide an in-depth understanding and share unique insight about how to take a holistic approach to measuring and managing enterprise digital performance.

   The Performance Management Framework & Approach

Three Aspects of Digital Performance Framework Performance Management is supposed to enable business achievement. A suitable Performance Management framework delivers the results the organization needs in a demonstrable or measurable way. A well-designed performance framework helps the management focus on measuring things really matter and facilitate answers to some key questions of performance management such as. (1) What are you trying to achieve? (2) How are you going to measure it? To put it another way: What are your performance goals? How will you know when you've achieved them?

Leverage ”PIICC“ Model to Assess IT Performance The art and science of Information Technology are to optimize its usage, achieve business value, develop long term organizational competency, and unleash the full potential of the digital organization. To improve IT performance and organizational maturity, the high mature IT organizations leverage “PIICC” model to identify what is right and wrong in the IT environment, make an objective assessment of IT effectiveness, efficiency, and overall competency, and provide data-based insight on how IT can bring success to the company for the long term.

How to Engage Top Management in Performance Management Performance Management is a significant management discipline in the business system. It’s the management practice that does not have hard coded programming like other business systems but directly drives corporate mindset, attitude, and behavior. What are success factors in Performance Management? How to engage top business executives in Performance Management? And how to build an effective framework of processes and guidelines dealing with dynamic, fluid, unpredictable pool of corporate mentality and behaviors?

From Performance Appraisals to Performance Optimization Managing performance is a wonderful idea! But too many companies ignore the difference between doing PA (Performance Appraisal) and actually being proactive in performance management. In fact, in performance management, much less time should be spent on evaluating past performance, but moving to removing barriers to future performance. You can ask yourself some questions to move in the right direction like how frequent feedback will add value to your organization and the employees, what are the organizational goals and what value can performance evaluation add to it? What rewards should be linked to performance evaluation and how these rewards will affect the productivity of your employees and contribute to the organizational goals?

Taking a Holistic Approach to Measure Up the Performance of Digital Organization The effects of an increasingly digitized world are now reaching into every corner of businesses and every aspect of organizations. Digital transformation is not a one-time project or a stand-alone initiative; it is a continuous journey to adapt to the new normal of the business world. Metrics are part of transparent visual management allowing pulling. So, how to measure the performance of the digital organization?

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