Problem-solving today has a very wide scope, intricate factors, more often than not, lack of knowledge and scarcity of insight leads to poor problem-solving for the long run.
Ultimately addressing the correct need is what determines the right problem and solves them effectively. There are a variety of gaps that need to be bridged for improving problem solving effectiveness.
Cognition/Communication gaps: Many business problems today are complex, without the contextual understanding of the situation, the blind spots, and gaps are inevitable. First of all, you need to define the real problem, because people have a different knowledge base and cognitive understanding to perceive and articulate things. Even if two people observe the same thing, participate in the same conversation, or intend to define the same issue, they could perceive the situation and convey the message differently. Cognitive gaps will further cause communication gaps and problem-solving gaps. To dig deeper, misperception or misinterpretation of the issue is perhaps caused by pre-conceptual judgment, random assumptions, or simply lack of deeper understanding. Keep in mind, communication is not for its own sake, It’s the tool to solve problems and lead progressive changes.
When you intend to understand, interpret, and judge something, and fix the root causes of problems, it’s important to apply real critical thinking, leverage diverse viewpoints, update knowledge, and deal with "lost in translation" syndromes skillfully. At the organizational scope, to solve ever-evolving business problems, it needs to overcome “hard” communication barriers such as outdated processes, procedures, or practices and “soft” communication obstacles like culture, politics or leadership style, etc. If possible, apply “Tell-Listen-Adapt” communication framework to improve communication transparency and ensure consistency in message delivery for both defining a problem clearly and solving it effectively.
Capability gap: Fundamentally running a business is a problem solving continuum. There are strategic problems and tactical issues. It’s crucial to identify the capability gap, and missing components of business success factors for effective problem solving. Business leaders today need to look ahead and be proactively looking for opportunities to improve, identify the capability gaps for strategic problem-solving. Capability mapping can be an enormous help in understanding and prioritizing problems businesses are attempting to solve and improve the success rate of strategy execution.
With increasing pace of changes, it is not necessary to reinvent the wheel in building duplicated capabilities. For solving large scale problems, capability gap mapping helps to visualize the end to end enterprise and bridge the “gap of opportunity” between where you are and want to become. With continuous disruptions and fast paced changes, it is crucial to build the dynamic business capabilities via existing building blocks or recombine those existing capabilities into the more sophisticated capabilities to speed up the problem-solving cycle and deliver tangible business benefit. The transformational capabilities evoke fundamental evolutions in the basic political and cultural systems of the organization, solving crucial problems for the long run, and achieving the high performance business results.
Resource/ talent gap: Organizations have limited resources, many businesses took a big bite of resources to keep the lights on and fix tactical problems at the operational level, only left very little for building corporate learning as a unique business competency to solve strategic problems which directly impacts the strategic movement of the company. Resource management becomes a bottleneck for complex problem-solving and digital transformation success, no wonder these companies get stuck going nowhere. Organizations have limited resources, rebalancing resources helps the organization take advantage of resources effectively, optimize cost, resource management becomes an important management discipline to improve organizational effectiveness, efficiency, performance and problem solving competency. For any company to succeed in the long term, how resource allocation is determined should be understood by all important parties. It is essential for the entire company to be pulling in the right direction by allocating resources, time, and assets scientifically for solving problems effectively.
Talent gap is also a reality to solve either existing or emerging problems. The true value of people, especially today’s knowledge workforce include many tangible and intangible factors, and their value can be increased through their learning agility and problem-solving competency. When an organization is making a seamless management shift from managing people as the human cost to treating humans as resources to investing in people as the capital, they are on the right track of putting the right talent to solving the right problems and shaping high-intelligent and high performance digital business.
Problem-solving today has a very wide scope, intricate factors, more often than not, lack of knowledge and scarcity of insight leads to poor problem-solving for the long run. A new paradigm arises out of new mindsets, updated knowledge, and structural approaches to problem-solving. It is also important to bridge various gaps, remove the potential obstacles on the way or prevent the risks from the serious problems happening.
Cognition/Communication gaps: Many business problems today are complex, without the contextual understanding of the situation, the blind spots, and gaps are inevitable. First of all, you need to define the real problem, because people have a different knowledge base and cognitive understanding to perceive and articulate things. Even if two people observe the same thing, participate in the same conversation, or intend to define the same issue, they could perceive the situation and convey the message differently. Cognitive gaps will further cause communication gaps and problem-solving gaps. To dig deeper, misperception or misinterpretation of the issue is perhaps caused by pre-conceptual judgment, random assumptions, or simply lack of deeper understanding. Keep in mind, communication is not for its own sake, It’s the tool to solve problems and lead progressive changes.
When you intend to understand, interpret, and judge something, and fix the root causes of problems, it’s important to apply real critical thinking, leverage diverse viewpoints, update knowledge, and deal with "lost in translation" syndromes skillfully. At the organizational scope, to solve ever-evolving business problems, it needs to overcome “hard” communication barriers such as outdated processes, procedures, or practices and “soft” communication obstacles like culture, politics or leadership style, etc. If possible, apply “Tell-Listen-Adapt” communication framework to improve communication transparency and ensure consistency in message delivery for both defining a problem clearly and solving it effectively.
Capability gap: Fundamentally running a business is a problem solving continuum. There are strategic problems and tactical issues. It’s crucial to identify the capability gap, and missing components of business success factors for effective problem solving. Business leaders today need to look ahead and be proactively looking for opportunities to improve, identify the capability gaps for strategic problem-solving. Capability mapping can be an enormous help in understanding and prioritizing problems businesses are attempting to solve and improve the success rate of strategy execution.
With increasing pace of changes, it is not necessary to reinvent the wheel in building duplicated capabilities. For solving large scale problems, capability gap mapping helps to visualize the end to end enterprise and bridge the “gap of opportunity” between where you are and want to become. With continuous disruptions and fast paced changes, it is crucial to build the dynamic business capabilities via existing building blocks or recombine those existing capabilities into the more sophisticated capabilities to speed up the problem-solving cycle and deliver tangible business benefit. The transformational capabilities evoke fundamental evolutions in the basic political and cultural systems of the organization, solving crucial problems for the long run, and achieving the high performance business results.
Resource/ talent gap: Organizations have limited resources, many businesses took a big bite of resources to keep the lights on and fix tactical problems at the operational level, only left very little for building corporate learning as a unique business competency to solve strategic problems which directly impacts the strategic movement of the company. Resource management becomes a bottleneck for complex problem-solving and digital transformation success, no wonder these companies get stuck going nowhere. Organizations have limited resources, rebalancing resources helps the organization take advantage of resources effectively, optimize cost, resource management becomes an important management discipline to improve organizational effectiveness, efficiency, performance and problem solving competency. For any company to succeed in the long term, how resource allocation is determined should be understood by all important parties. It is essential for the entire company to be pulling in the right direction by allocating resources, time, and assets scientifically for solving problems effectively.
Talent gap is also a reality to solve either existing or emerging problems. The true value of people, especially today’s knowledge workforce include many tangible and intangible factors, and their value can be increased through their learning agility and problem-solving competency. When an organization is making a seamless management shift from managing people as the human cost to treating humans as resources to investing in people as the capital, they are on the right track of putting the right talent to solving the right problems and shaping high-intelligent and high performance digital business.
Problem-solving today has a very wide scope, intricate factors, more often than not, lack of knowledge and scarcity of insight leads to poor problem-solving for the long run. A new paradigm arises out of new mindsets, updated knowledge, and structural approaches to problem-solving. It is also important to bridge various gaps, remove the potential obstacles on the way or prevent the risks from the serious problems happening.
1 comments:
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