The Monthly “Performance Master” Summary: Improve Performance Effectiveness Nov. 2020

Performance Management is the integration of multiple disciplines with each embedded with business analytics to measure business results effectively.

Corporate Performance Management is a management control from strategy to the shop floor. "If you can't measure, you can't manage," legendary management guru Peter Drucker once asserted. 

Managing performance means understanding results, setting metrics, fixing plans, and making decisions to ensure it happens. It takes multifaceted approaches from multidimensional perspectives to unlock digital performance and catalyze change.

  

       Improve Performance Effectiveness

Business Intelligence-led Performance Management Business Intelligence refers to computer-based techniques used in spotting, digging-out, and analyzing business data, to achieve and evaluate business value. Businesses need insights that drive real value. Enterprise Performance Management is the integration of multiple disciplines with each embedded with business analytics, such as segmentation analysis, and especially predictive analytics, to make better decisions and assess the business results of strategy management effectively.

Innovation Metrics and Measurement Innovation is not serendipity, it’s a managed process of transforming novel ideas to achieve their business value. You can only manage what you measure. Innovation is a management process which needs to be measured for making continuous improvement. Given the dynamic nature of digital organization and the complex mix of its resources and business factors, a well-defined set of innovation performance metrics need to be considered in better measures of innovation success such as revenue sustainability, customer satisfaction, knowledge accumulation, brand reputation or price elasticity, etc.

KPIs as the “Most” Important Metrics for Senior Management to Assess Business "Virtue & Value" A Key Performance Indicator (KPI) is a strategic metric that always demands a context, indicative of a strategic aspect of the organization. Senior executives should be interested in knowing more about it as it's directly related to business strategy execution. They look into KPIs to measure strategic goals and objectives while achieving them is done by several measures at the operational levels. Top management would like to understand the significant details of implementation and put critical measurement results together to weave a big picture of strategy management progress.

Running High-Performance IT with Multi-layer ROIs The commercial goal of all businesses is to generate revenue, expand the net-new business, enlarge their business footprint, and monetize their core competencies. The business paradigm is shifting from the industrial era with the scarcity of knowledge to an information-abundant digital era, technology plays a pivotal role in the digital transformation. And therefore, the role of IT in the current business environment should reflect such a significant shift, transform from the cost center to the revenue generator, and be able to enable business outcomes. Here are three aspects to run high-performance IT with multi-layer ROIs.

Five Aspects to Unlock Digital Performance Enterprise Performance Management is a multidisciplinary management discipline. It is critical because new competitive challenges and active market changes underscore the strategic imperative of managing performance more than ever. Enterprise performance management is about how organizations manage performance at both strategic and operational level to achieve the well-set business goals and objectives. Here are five aspects to unlock digital performance.

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