Monday, January 21, 2019

The Monthly “Change Agent CIO” Book Tuning: “Change Agent” CIO Jan, 2019

Digital transformation is a radical change of the business via its underlying business processes, invisible business culture or emergent new business model, etc. 

Change is inevitable, organizational change has become a common practice within an organization, but too often changes are made as a reaction to outer impulses, crisis, and demands. This is the bureaucracy’s way of meeting the challenges. A digital transformation is achieved via dynamic Strategy-Execution-Change lifecycle management, though it is not all linear steps, but an iterative, ongoing and upgoing change continuum. How to Reboot IT to Get Digital Ready and cultivate the culture of learning and innovating?      

Change Agent CIO

The New Book “The Change Agent CIO” Introduction Chapter 1 The Digital CIO as Change Agent As businesses change shape, size, expansion, and transformation, CIOs have to wear different personas and master multiple leadership and management role effortlessly. The important thing is that the digital CIO as the top leadership role must have the strategic mindset, interdisciplinary knowledge, unique personality, and a clear idea of what needs to be done, yet creative enough to not hold the company back from growth, and ideally, becomes the digital change agent.

A Change Agent IT With the emerging technology trends such as SMAC (Social, Mobile, Analytics, and Cloud) and IT consumerization & Internet of the Things, more often than not, IT plays a significant role in driving business changes, and leading organizations' digital transformation. Because the digital transformation is driven by technology; and not just by technology, but by user-driven technology. Sure, in today's world, technology is driving business transformation, unlike previous eras during which business transformation was driven by business ideas. This is a golden opportunity for CIOs to lead the way by enabling, governing and optimizing the consumer-driven technology that's going viral in the enterprise. But how to run IT as a change agent for business transformation. Here comes both opportunities and responsibility.

"CIO Master": Running IT as Digital Change Agent  Digital transformation is a journey. Literally, the transformation is to radically change the nature of something. Digital transformation is a radical change of the business via its underlying business processes, invisible business culture or emergent new business model, etc. In a business scope, there are some of the “significant bits and bytes of information” needed to make cognitive connections when evaluating a new market, new technology or any business growth opportunity. Hence, IT plays a critical role in exploring such an “art of impossible,” and should be run as a digital Change Agent.

Change Agents for Digital Transformation Many organizations are at the tipping point to digital transformation journey, but what’re the most effective factors to transform businesses? Is it sponsorship, change agent, public relationship or incentives? The most successful organizations have a very clear vision and understanding of why they exist and the value they bring to customers and the very reason for transformation. They also clearly communicate such vision both internally and externally. And then, people are always the weakest link in any change management effort, therefore, change agent is critical, as they have been an invaluable source of knowledge, business direction/insight, and support etc. But more specifically, who are the change agents or champions and why are they so critical in business transformation?

Three Attributes of Change Agent Digital is all about change with increasing speed. Change Management is about mentoring the human side of the business through the profound and unsettling change. Therefore, change agents are critical, as they have been an invaluable source of courage, knowledge, business direction/insight, and company brand advocates. Here are three attributes of the change agent.

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