With rapid changes and continuous disruptions, adaptability is generally a requirement within digital business systems to accelerate the business speed and develop the organizational competency.
Digital means fast-paced changes, continuous disruptions, overwhelming information, and shortened knowledge life cycle. How successfully the individual or the organization can handle such “VUCA” digital new normal depends on how fast and capable they can adapt to changes and overcome upcoming challenges. Here are three aspects of running a highly adaptive digital organization.
What enables a self-adaptive organism is an information-driven process feeding and sustaining cycle: Digital disruptions are inevitable, and digital transformation is unstoppable. Organizations shouldn’t just respond to them in a reactive way. How successfully the organization can handle digital disruption depends on how fast and capable they can adapt to changes. The organization has become "unconscious" if it is no longer responding to the external environment. The business agility based on self-adaptation is the capability to adapt to the change and make "conscious" business choices seamlessly. The highly responsive organization is highly conscious about what's happening in their environment, learn to stay alerted and to observe with subtlety and respond fast, grasp opportunities and prevent risks effectively. Running a highly responsive organization sometimes needs to have the adaptability to meet the business’s expectation, leverage tailored approaches to fit specific circumstances, ultimately respond to the external environment with speed. Therefore, nowadays the organization needs to manage its information and knowledge excellently so that the company can capture the business foresight and customer insight almost at the real-time, and collaborate with business counterparts timely in order to take actions timely.
A key element in self-adaptive organisms is people: Self-adaptation is faster if made with the full involvement of people in organizational change, starting from relations between people. Consider the digital organization as the self-organized but interlaced and hyper-connected ecosystem, and humans are the vehicle of nature and business evolution. Adaptability is not just about a soft skill, but a hard capability for making continuous improvement. Digital organizations and their people must learn through their interactions with the business environment, they apply their learning, act, observe the consequences of their actions, make inferences about those consequences, make an adaptation for the future actions. With rapid changes and advanced technologies, people start discovering many things about their mindsets, attitudes, behaviors, and skills. Such an “incremental consciousness” about human potential is changing the way they see themselves, their role into a community, a team, or an organization. Thus, adaptation happens faster if made with the full involvement of people and embed change as the mechanism into the key business processes. Change is not for its own sake, people are always at the center of change, the cause to change, and the very purpose of changes.
A highly adaptive organization is to create an organization in which change is the new norm and happens the whole time. Thereby, it can deliver faster and increasing market share and tailored approach to fit specific circumstances, ultimately respond to the external environment as geopolitics, rapid innovation, and social expectations change the business landscape and blur the digital territories. With rapid changes and continuous disruptions, a self-adaptive capability or functionality is generally a requirement within digital business systems to accelerate the business speed and develop the organizational competency to make the leap of the business maturity.
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