Saturday, June 10, 2023

Initiatives

Refining quality information into fresh insight enables organizational management to lead change and spur innovation.

With "VUCA" business new normal, it's critical to encourage different types of thinking to understand things and solve problems effectively. However, in many organizations that get stuck at the lower level of maturity, some well-intentioned business initiatives don’t produce the expected value because they involve a certain degree of risk in it and they lack a holistic approach.

 Improvement in any truly people-centric organization requires all team members to believe that things can be improved, and high performance can be achieved coherently.

Organizations create the “change momentums” that they hope to glean as part of their experience for running a high-performance business: Change can be an opportunity, but at the end of the day, it needs to be all about moving us upward. In fact, there is no growth without change. Staying positive is certainly critical as we move through change. It is important for creating both internal and external beliefs around how the business is a movement for improvement to keep “change momentum,” and foster a sense of inclusion that goes well beyond engagement.

To initiate the large scale of changes, it is important for creating both internal and external beliefs around how the business is a movement for enablement and improvement. It is important to create momentum by getting some quick wins to boost morale, demonstrate values, amplify change influence, and sustain change effect. The effort is needed to be best rewarded when there is a line of sight to shape a high-performing culture and achieve a particular business outcome.

Organizations glean what customers are looking for in the products/services; it is then that decides their next move:
If you talk to your customers, it's pretty easy to glean what they are looking for in your products, services, and understand how to generate customer value for your organization. It is then that you decide how your strategy, in light of all success factors, should be fine-tuned to differentiate your organization from your competition.

It takes time, effort and mechanism to get feedback which can truly tell you the useful information about customers. How to capture customer feedback is only one of many mechanisms organizations need to build to put customers at the center of how you run a successful business today. The goal of “adding value to the company by adding value to the customer" can be achieved via providing customized products or services, and building strong corporate brand & reputation.

Organizations glean collective data, convert them into actionable insight, analyze context and quickly draw inference for business innovation: In face of abundant knowledge and fierce competitions, businesses collect quality data, read sentiment, search for growth opportunities, engage customers and promote brand. The business also intends to understand where their competitors are getting negative sentiment; so they can improve their products or services to attract more customers, and catalyze innovation via sentimental analysis.

The real impact of making the invisible visible, and then measurable, comes when companies find ways to use social platforms to open communication. Far-sighted organizations use social platforms to discover their thought leaders, top influencers, innovators, etc, based on their social influence and action rather than assertion. Increasingly, the virtual and dispersed nature of organizations and the multigenerational workforce are two factors redefining collaboration practices both within the enterprise and with external stakeholders of the business ecosystem.

Looking deeply into the future can have a profound effect on where you go, and how you get there. Refining quality information into fresh insight enables organizational management to lead change and spur innovation. It’s important to position and lead the organization through periodical review, objective assessment to ensure it addresses organizational effectiveness and efficiency, agility and innovation, flexibility and scalability.

0 comments:

Post a Comment