Often, communication gaps are caused by cognitive difference, ambiguous process, or management bottleneck, etc.
The great communicators are the high-quality leaders or professionals who can communicate objectively with strong logic, clarity, and understanding; the great communicators are the great artists who are fluent in creative expression or metaphorical description. Communication is both art and science. How to bridge gaps and improve communication effectiveness.
Bridge IT Communication Gap
The CIO as Digital Conversationist: Is IT Communication a Vicious or Virtuous Cycle Communications are the tools to solve problems, and languages are the tools to make communications. Communication clarity directly impacts on the business effectiveness and organizational maturity. However, in many organizations, miscommunication or misunderstanding leads to conflict and malfunction. Often, communication gaps are caused by cognitive difference, ambiguous process, or management bottleneck, etc. Information Technology plays a crucial role in driving information-based communication and breaking down communication bottleneck. Communication also directly impacts IT management effectiveness. The CIO as a digital conversationalist needs to make an objective assessment: Does IT communication often go through a vicious or virtuous cycle? How can IT leaders and professionals leverage different conversation styles to construct the collaborative vision and deliver high-performance IT results for the long run?
Three Aspects of IT Communication? Traditional IT organizations are often running in a functional silo to speak the technical jargon business couldn’t understand; now with IT consumerization and other digital technology trends, IT is at the crossroad to either move up the maturity ladder, to become a value generator and business partner, or continue to be considered as support function or cost center. As an IT leader, how can CIOs and IT managers convey the vision and deliver the clear messages of IT being a value enhancer and profit enabler?
Three “Soft” IT Management Disciplines IT is impacting every business unit and is becoming the driver of business evolution and digital transformation. With the fast pace of changes, old IT thinking simply cannot move fast enough in the era of digitalization. IT management is multidisciplinary; it not only includes “hard” components such as IT operation and portfolio management but also has some “soft” touch elements. Digitalization means business fluidity. Often, soft overcomes the hard and gentle overcomes the rigid. Here are three “soft” disciplines to improve IT management maturity.
Three Aspects to Reach the Next Level of IT Maturity Either at the individual or organizational level, maturity is the state of ripeness, quality, fluency, balance, and resilience. IT is moving up its maturity from functioning to firm to delight, running full speed with less friction. IT maturity is based on overall business maturity. IT maturity can further accelerate business changes and make a leap of digital transformation. Here are three aspects to reach the next level of IT maturity.
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