Tuesday, April 14, 2020

The Key Abilities to Impact the Effectiveness of Senior Leadership

Leadership is an influence that is based on their ability to inspire, confidence to assert, wisdom to negotiate, and uniqueness to bridge.

Digital Paradigm means holism, hyper-connectivity, interdependence, and people-centricity. Leadership is complex and situational, the hardcore digital leadership capabilities are multidimensional, and there are numerous variables that need to be leveraged in assessing leadership effectiveness.

It takes time to build core leadership competency and maintain a consistent reputation. Here is a set of key abilities to impact the effectiveness of senior leadership.



Be capable of managing a more ambiguous/longer time frame set of issues: In a world where change is significantly speeding up and information is growing exponentially, ambiguity is a new reality. Business leaders couldn’t predict the future with a certain degree of accuracy, it’s important to collect relevant information, capture business insight, be capable of managing the top prioritized issues, learn how to strike a balance between managing complex issues today and predicting the uncertain issues of tomorrow, and define more than one way to achieve the business goals from the long term perspectives.

Highly complex, ambiguous and dynamic environments demand a greater understanding and application of systems thinking, take a holistic way to understand the interconnected world, and all its systems and subsystems work. The approach to deal with uncertainty and unpredictability also includes planning and allowing the acquisition of new information along the way. Top leaders today should have a certain level of ambiguity tolerance to inspire a culture of innovation and risk-taking, appreciate different perspectives, different knowledge, and different ways to frame a set of issues, and take different paths for experimenting, exploring, and solving problems creatively.

Be able to frame the right questions, count on the answer and understand the scope of the answer and any constraints on validity or accuracy: In this exponential era, we will be confronting a number of high-complex problems and unprecedented levels of uncertainty. The top leadership roles need to spend significant time on making both strategic and tactical decisions on a daily basis, facilitating and understanding the scope of answers and constraints for solving problems smoothly. It requires an integration of different sets of knowledge and digital fluency across multiple disciplines in order to understand complex business problems holistically and solve them systematically, without causing too many side effects.

Many business leaders fail to make effective decisions, part of the problem is that they frame the wrong question; which means they intend to do things right before doing the right things. Inappropriate framing is the root cause of most bad decisions and immature problem-solving. With overloading information and a shortened knowledge lifecycle, senior leaders are able to capture profound insight, re-frame the problems by asking the right questions to gain collective wisdom and come up with premium solutions.

Be able to keep things transparent and visible across interdisciplinary management approaches: Organizations today are at the crossroads where the segregations or silos of business units intend to reach across the aisles and work with each other respectively in order to unlock business performance. No doubt about it, transparency is a fundamental factor for performance because it enables effective communication, increases visibility, builds trust, enforces collaboration, manages change smoothly and integrates the loosely coupled functions into coherent business competency.

The goal of being able to keep things transparent is to transform the organization into the system approach, not through the command-control hierarchy only. Transparency is important at many levels from shop-floor workers to their supervisors and managers to directors and shareholders. A prerequisite for transparency is trust. Trust can only be built in an organizational environment conducive to ideal-seeking behavior. Trust for transparent performance is only possible if culture is nurtured formally or informally, by the leaders at the top who support an open and trusting work environment and enforce consistency throughout the organization. With transparency and trust, senior leadership can make influence from mindset to behavior, and evolve to what is needed next for radical changes and societal advancements.

Leadership is an influence that is based on their ability to inspire, confidence to assert, wisdom to negotiate, and uniqueness to bridge. An effective leader needs to have multidimensional thinking ability, broad business acumen with transdisciplinary knowledge and deep expertise in their domains to build key competency and improve leadership maturity.

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