Sunday, April 12, 2020

The Monthly Communication Brief: The Framework and Tools to Enhance Communication Apr. 2020

Communication is the key to improve leadership effectiveness and modern management effectiveness. 

The great communicators are the high-quality leaders or professionals who can communicate objectively with strong logic, clarity, and understanding; the great communicators are the great artists who are fluent in creative expression or metaphorical description.


Communication is both art and science. How to set principles and develop practices to improve communication effectiveness and build communication competency?


          The Framework and Tools to Enhance Communication


The Digital Communication Framework with Three Vertices? Communication is the key to improve leadership effectiveness and modern management effectiveness. Great communicators are working to spread their messages throughout the organization in a diverse set of activities with mixed communication styles, and sometimes, they have to be fluent in multiple business dialects, with contextual intelligence; and keep communication flow with clarity and verification. Often, communication gaps caused by cognitive difference, ambiguous process or management bottleneck stifle changes and block creativity. At both the strategic and operational levels, how to apply the digital communication framework with three vertices to improve business communication transparency and effectiveness?

Leverage the Business Architecture as a Tool for Riding the Digital Transformation Tide The digital transformation is now spreading rapidly to enable organizations of all shapes and sizes to reinvent themselves. It’s important to leverage the business architecture as a navigation tool as Business Architecture contains the organizational context and is strategic in that it gives direction to the business design and transformation.

The Pros and Cons of 360-Degree Feedback systems
360 feedback is a widely adopted HR tool to accept feedback from varying sources, either for leadership development or employee performance management. However, there is both positive and negative feedback about the tool itself. What is the organization trying to accomplish, and how will a 360 process help achieve that? Do you think that multi-raters assessment methods are more likely to give accurate and easily-acceptable results from the employee's point of view?

How to Leverage Systems Thinking in Persuasion rather than Reasoning? Systems Thinking is to see the interconnected relationship between parts and the whole, it’s the ability to study the forest for understanding the context of trees. It’s an important reasoning tool for strategy crafting and decision making. From a communication perspective, what is the role of tools such as Systems Thinking in persuasion rather than reasoning?

What’s Inside the BoD’s Tool Box Due to the “VUCA” characteristics -complexity, uncertainty, ambiguity, and velocity of the digital era, the directorship in any organization becomes more critical and challenging. The purpose of the governing body, or board of directors, is to direct the organization in the right direction, practice governance discipline, and monitor its performance. Corporate governance is to make sure that management is doing its job properly. The corporate board needs to shift from reactive to the active and proactive mode for adapting to the dynamic business environment with continuous disruptions. To improve the directorship effectiveness, what’s supposed to be inside the board of directors’ toolbox to enforce its governance discipline?

Digital Master is a series of guidebooks (28+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, advice on how to run a digital IT organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future.

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