The “Reliability” Quotes of “Digital Master” Apr, 2020

To improve business reliability, there needs to be a better appreciation to examine a situation and understand the problem from different angles in order to fix real issues and improve overall business quality.

"Digital Master” is a series of guidebooks (28 + books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.”

 It perceives the emergent trends of digital leadership, provides advice on how to run a digital organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future. Here is a set of “Reliability” quotes in “Digital Master.”



1 Reliability is the ability of the business to consistently deliver high-quality products, services, and expected business results.

2 Reliability is not about being static or silo, as a matter of fact, it’s about connecting, communicating, and collaborating to enforce trust and transparency.

3 Running a reliable business with the steadfast speed takes planning, structure or process tuning, and measurement setting.

4 Digital leaders have to not only provide clear process guidelines but also see that the teams are engaged, collaborative, and accountable to continually deliver the higher than expected business results to ensure reliability and endurance.

5 To improve business reliability, there needs to be a better appreciation to examine a situation and understand the problem from different angles in order to fix real issues and improve overall business quality.

6 Reliability, flexibility, profits with ROIs, optimization for improving business efficiency should be the driving force behind IT management.

7 Technically, there is no single initiative that will suffice to raise the digital IQ, shape an intelligent digital workforce enabling intellectual stimulation, trust, and reliability.

8 The difference between Reliability and Validity also sum up the differences between traditional business thinking and design thinking quite nicely. Traditional business thinkers have a preference for reliability--getting the same result every time. Designers prefer validity; getting the right result this time.

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