Wednesday, April 1, 2020

The Monthly “CIO Master” Book Tuning: IT Management Dashboard Apr. 2020

A well-designed dashboard is an effective management tool to enable business leaders to make better decisions.

Compared to the other executive positions, the CIO role continues to be shaken up, refined, reinvented and reenergized. The magic “I” of the CIO title sparks many imaginations and modern CIOs need to wear different hats and play multiple roles.

Here is a set of blogs for brainstorming on how to reinvent IT and improve IT performance to get digital ready.

      


         IT Management Dashboard 


Three Essential Information from an IT Management Dashboard Due to fast-growing information and emergent digital technologies, IT becomes more significant in driving organizational changes and catalyzing business transformation. You can only manage what you measure, how to build an effective dashboard and setting the right performance indicators to measure IT performance can be the right step to improve IT effectiveness, efficiency, and overall organizational maturity. As IT leaders, here are three pieces of the essential information you should get from a well-designed IT management dashboard.

Does IT Need A Dashboard to Show Value to the Organization? As internal IT faces competition for the first time from end-users with their own devices and App Store solutions and cloud providers that are trumpeting “better” economics and faster time to value, one has to ask the question, “how IT “markets” its activities and benefits to the organization it serves?” “How is IT showcasing the value it brings?”

The Multifaceted Aspects of IT Management Dashboard A Dashboard is a support decision instrument, gives instantaneous information about the organization's main drivers. In other words, it is a tool that is a part of a management system. The feature of the dashboard is to display information that can be customized and categorized to meet a user’s specific needs. Here are the multifaceted aspects of the IT management dashboard.

The CIO's Dashboard  A well-designed dashboard is an effective management tool to enable business leaders to make a better decision, from an IT management perspective; a dashboard should present the topics that you manage. CIOs shall ask themselves what are IT business objectives towards your organizational strategy. Then, translate it to smart KPIs. Smart is in a sense of how to cover all important business objectives, but not too many KPIs, to measure the progress, and not only the final result, to show the status at a glance without the need to drill down too much and so on. Typically, CIOs would need to remain on top of various parameters such as costs, production Issues (especially business-critical applications), risks, technology, customer, long-term business transformation, etc. A comprehensive CIO Dashboard should include the IT management quadrants with a combination of the following aspects:

IT Management Dashboard The dashboard is an effective method to show IT value. The dashboard is also a good tool to provide input to decision-makers such as IT leaders and managers. Further, it encourages the IT departments to create their own marketing plan for dealing with their different customers inside and outside of the organization.

The blog is a dynamic book flowing with your thought; growing through your dedication; sharing your knowledge; conveying your wisdom, and making influence through touching the hearts and connecting minds across the globe. The “Future of CIO” Blog has reached 3 million page views with about #6600 blog posting. Among 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. Blogging is not about writing, but about thinking and innovating new ideas; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify diverse voices and deepen digital footprints, and it's the way to harness your innovative spirit.


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