Saturday, August 22, 2020

Apply Competency Framework to Improve People Management Effectiveness

The competency framework approach adds value as they are implementations of the patterns to avoid having to reinvent the wheel. 

A high mature digital organization is usually outward-looking rather than insular, people-centric, rather than process-driven. A competency framework incorporates multiple and diverse components, provides guidelines, checklists, standards, platforms, processes, tools, and building blocks, to define and develop talent competencies, improve people management effectiveness and unleash collective potential.

Workforce planning:
With fast-paced changes, hyper-diversity, the exponential growth of information, and fierce competition, workforce planning as an integral component of the strategic business planning today, has to become dynamic, analytical and systematic.

 In reality, many organizations get stuck in the old way of doing things. Sometimes, they hire only for immediate need, without long-term workforce planning. Other times, they look too narrowly at a specific problem to solve, lack of a broader view of the strategic goals for the long term.

In practice, strategic workforce planning requires applying analytics tools and other emerging digital technologies to integrate disparate planning sources and gain a comprehensive knowledge of the organization's collective talent requirement, capability alignment, and people insight. It also requires seamless collaboration among executives, talent managers, and IT professionals, access to needed information, and gain a better understanding of data-based talent analytics. The goal is to align workforce management programs with the strategic goals of the business scientifically for achieving high performance of the business.

Performance/potential management: With frequent disruptions and business hyper-connectivity, Talent Management, and Performance Management needs to go hand in hand. The organizational performance can be significantly improved by identifying clear goals and priorities, having the right people on the right bus at the right time, and framing the right incentive and rewarding system. Digital Performance Management needs to be more holistic, transparent, and objective, understood by the entire organization, sustained, and monitored at constant intervals to ensure robustness.

To dig through, the elements behind “the hyper performance magic” is holism, encouragement, empathy, appreciation, or people-centricity, etc. Performance management is no longer just a static tool for assessing past performance. The continuous Performance management needs to promote teamwork, rather than for micro-management, focusing on discovering and developing professionals’ strength, mapping every individual’s performance and potential with the dynamic business strategy execution more closely and seamlessly.

Corporate Learning Development:
To keep business relevant and competitive, there is a need for organizations to understand the value of their human power, in fact, organizations today rely so much on their people to reach their strategic goals and succeed in the long term. With overloaded information and knowledge update, the digital workforce has to continue learning and keep updating their skills and build professional competency to proactively adapt to changes. Learning occurs through the experience of failing, and don’t waste the invaluable lessons from it.

In the business scope, the challenge is to move from the individual to system level, make an objective assessment of their organization’s learning maturity and develop a highly effective learning framework to build the collective organizational learning competency and nurture a culture that strongly encourages employees to self-evaluate, encourages autonomy, discovery, and continuous improvement. Through corporate learning, organizations can remove outdated thoughts, update knowledge, and fill skill gaps smoothly.

Knowledge management: Knowledge does not stand still and doesn’t always inform you of true understanding; knowledge is not isolated and needs to flow and transfer for achieving its business value. To streamline business flow, digital management knows the knowledge required to sustain itself and creates an environment and business systems to streamline knowledge flow, and involve the exploration of the knowledge interdependencies, and manage knowledge holistically.

An essential role for Knowledge Management is the need to enable knowledge flow, connect ideas but also people, and crucially manage it to generate business value. Knowledge Management needs to look at all the present collaborative processes already being used to evaluate them for improvement. Systematic knowledge management solutions need to explore the breadth and depth of knowledge, its prospects, and practice to effectively use organizational knowledge timely, improve the collective corporate learning capability, and develop talent competency systematically.

Culture management: Anytime people work together for an extended period of time, a culture is formed. It’s the force that guides how people will interact with one another and deal with those beyond their group. A learning culture enables talent development. Successful culture change helps people become who they are. Refining the digital culture is crucial because when having conversations about culture, it is the policies, procedures, rewards, and retributions that drive and groom an advanced mind, good behavior and it is the employee behavior that expresses "culture."

Technically, corporate culture is created out of the systems, processes, human capital, and associated continual development, organizational hierarchy, and strategy design of the organization. Culture improvement is critical, actually, one of the most challenging aspects of people management is understanding the role that organizational culture plays in the distinctiveness of the organizational capabilities. To change "culture" is to change the persistent emotional experience of the people working within a process of gratitude, inspiration, inclusion, or any number of alternatives. Building a digital culture in the ever-expanding workplace is a multi-layered and multi-dimensional management issue.

The continuous talent recognition and development approach make businesses more innovative, responsive, and adaptive as the markets change. A well-designed competency framework approach adds value as they are implementations of the patterns to avoid having to reinvent the wheel. It produces a set of object instances that are reliable, repeatable, and fully distinguishable for improving the effectiveness of people management. Though a competency framework is not the gospel of business and it needs to continue updating.