Thursday, August 20, 2020

“Customization” Quotes of “Digital Master” Aug. 2020

Keep the end in mind and delight customers are the digital principles, the design is one of the best practices, in order to improve performance, customization, agility, and organizational maturity.

"Digital Master” is a series of guidebooks (28 + books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” 

It perceives the emergent trends of digital leadership, provides advice on how to run a digital organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future. Here is a set of “Customization” quotes in “Digital Master.”

1 Software Architecture is both an art and science. An architecture abstract layers include such as Reusability, Customization, Classification.

2 To keep digital fit, the organization needs to understand itself in relation to its context, appreciate the business attributes such as openness, readiness, integration, diversification, customization, coorpetition.

3 Digital technology now allows for both more focused communication and consequent customization than ever before. To walk through the digital labyrinth, it’s crucial to strike the right balance, have intellectual to connect the minds and touch the hearts, build trust, gain commitment and engagement, rather than just be compliant with work tasks.

4 Creating the digital paradigm means how to shift from style to refocus on substance; from the classic cookie cutting management approach to differentiation and customization; from taking a polarized viewpoint to making multidimensional discernment.

5 Customer intimate organizations offer the “best solution” and are all about customization, retaining customers and spending the customers’ entire budgets; operationally excellent organizations offer the “best value for money” through standard (perhaps configurable) products delivered with high degrees of automation.

6 Keep the end in mind and delight customers are the digital principles, the design is one of the best practices, in order to improve performance, customization, agility, and organizational maturity.

7 Do not put too much business logic into a CRM application that isn't really designed to maintain business rules. Rather, think of CRM as a repository for "mass customization."

8 On one hand, digital is the age of options and customization, building a customer-centric organization is at the top business executives’ agenda in any forward-looking organization. On the other side, to achieve operational excellence and improve business efficiency, standards are a form of embodied technical knowledge accessible to all types of business that enable more effective and efficient products and processes development.