Saturday, March 7, 2020

The Monthly “Change Agent CIO” Book Tuning: Change Agent CIOs Mar. 2020

Change is inevitable, organizational change has become a common practice within an organization, but too often changes are made as a reaction to outer impulses, crisis, and demands. This is the bureaucracy’s way of meeting the challenges. A digital transformation is achieved via dynamic Strategy-Execution-Change lifecycle management, though it is not all linear steps, but an iterative, ongoing and upgoing change continuum. What are digital CIO’s profiles and how to reboot IT to get digital ready and cultivate the culture of learning and innovating?

Change Agent CIOs

The Digital Profiles of “Change Agent” CIOs Due to the disruptive nature of technologies and the exponential growth of information, IT plays a crucial role in driving changes and leading digitalization. Therefore, in the digital era, the CIO is not a static management position, but a dynamic leadership role. The expectations for CIO have grown multi-fold. Digital CIOs have to keep evolving and playing situational leadership all the time. The success of IT leadership has to do with the definitions or scope of the role that the CIO is playing. Here is a set of change agent CIO profiles.

CIO as Change Agent Change is the second most popular word in the 21st century. Why is change so tough and what really keeps (C-suite) executives from embracing organizational transformation is FEAR: fear of letting go of heroic leadership, fear of losing control, fear of navigating through uncharted territory, fear of chaos. But change is inevitable, due to the CHANGE nature of technology, CIOs shouldn’t get pushed for the change, they are actually in a better position to play such a role as a change agent in leading organizations’ transformation.

Running IT as Digital Change Agent Digital transformation is a journey. Literally, the transformation is to radically change the nature of something. Digital transformation is a radical change of the business via its underlying business processes, invisible business culture or emergent new business model, etc. In a business scope, there are some of the “significant bits and bytes of information” needed to make cognitive connections when evaluating a new market, new technology or any business growth opportunity. Hence, IT plays a critical role in exploring such an “art of impossible,” and should be run as a digital Change Agent.

The New Book “The Change Agent CIO” Introduction Chapter 1 The Digital CIO as Change Agent As businesses change shape, size, expansion, and transformation, CIOs have to wear different personas and master multiple leadership and management role effortlessly. The important thing is that the digital CIO as the top leadership role must have the strategic mindset, interdisciplinary knowledge, unique personality, and a clear idea of what needs to be done, yet creative enough to not hold the company back from growth, and ideally, becomes the digital change agent.

A Change Agent IT With the emerging technology trends such as SMAC (Social, Mobile, Analytics, and Cloud) and IT consumerization & Internet of Things, more often than not, IT plays a significant role in driving business changes, and leading organizations' digital transformation. Because the digital transformation is driven by technology; and not just by technology, but by user-driven technology. Sure, in today's world, technology is driving business transformation, unlike previous eras during which business transformation was driven by business ideas. This is a golden opportunity for CIOs to lead the way by enabling, governing and optimizing the consumer-driven technology that's going viral in the enterprise. But how to run IT as a change agent for business transformation. Here comes both opportunities and responsibilities.

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