Design a People-Centric Organization
Develop Bridges between Functioning to Design Digital organizations are living systems with delightful characteristics and growth in nature. In practice, creating positive change and building a delightful working environment is a joint effort and co-responsibility of business management and employees. Digital delight has a multifaceted perspective of orchestrating the high-performance business.
Three Aspects to Run a People-Centric Digital Organization Digital becomes the very fabric of high-performing businesses, being outside-in and customer-centric is the new mantra for forward-looking and high-mature digital organizations today. One of the key determinants of whether an organization can move to the digital new normal is the digital maturity of its people. People have to be ready for moving to a fluid-structure, hyper-connected & dynamic state and get used to the complex digital ecosystem. Here are three aspects to run a people-centric digital organization.
Five Perspectives of Building People-Centric Organization Digital organizations are all about information savvy, adaptation, people-centricity, high-performance, and speed. Hyper-connectivity enhances people-centricity. Being people-centric is a transcendent digital trait and the core of the corporate strategy in today’s digital organizations. One of the key determinants of whether an organization can move to the digital new normal is how well it can delight customers and truly understand their people to run a people-centric digital organization.
Digital Shift: People-Centric Organization One of the key characteristics of digital organizations is customer-centricity. When companies adopt customer-centric strategies, customers become the primary drivers of “what” work should be done, “how” work should be done, and “who” should do it. Being customer-centric also needs to have more organic structure than a mechanic one, to empower than control, to engage than command and to be more dynamic than static.
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1 comments:
Excellent article!
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