The excellent feedback gives you accurate information to improve; great questions to self-aware; positive intention to care with empathy and keen insight to help you grow and mature.
The great communicators are the high-quality leaders or professionals who can communicate objectively with strong logic, clarity, and understanding; the great communicators are the great artists who are fluent in creative expression or metaphorical description.
Communication is both art and science. How to set principles and develop practices to improve communication effectiveness and build communication competency?.
How to Learn from Feedback and Move toward the Future As Einstein wisely said, "Insanity is doing the same thing over and over again, and expecting different results." We can live in a split second, or we can extend our presence to include the instance of our previous experience and also the opportunity of our future action. This is a different perspective on feedback because we effectively connect our past learning to our future operation.
How to Close the Feedback Gaps Nobody is perfect, we should always self-aware, strengthen our strength, and improve our weaknesses. We need always to welcome constructive feedback which helps improve our professional growth and personal maturity. However, how can you discern which feedback is constructive, and how can you bridge the feedback gaps in order to shape the growth mindset and achieve professional advancement effortlessly?
Negative Feedback: Is it Constructive or Destructive Treat feedback as information and their perception, but you have the choice of what story you put to it. The excellent feedback gives you accurate information to improve; great questions to self-aware; positive intention to care with empathy and keen insight to help you grow and mature.
What are the Best Medium or Channels to Capture Customer Feedback? Most of the organizations are using the feedback forms or NPS forms to take customer feedback and measure customer experience. Many organizations are incentivizing their customers in the form of lucrative discounts and freebies to fill in the feedback, but is it the right practice? Will, the customer give candid feedback in this case? What are the best mediums or channels to capture customer feedback which can truly help you improve customer service and overall experience?
The Pros and Cons of 360-Degree Feedback systems 360 feedback is a widely adopted HR tool to accept feedback from varying sources, either for leadership development or employee performance management. However, there is both positive and negative feedback about the tool itself. What is the organization trying to accomplish, and how will a 360 process help achieve that? Do you think that multi-raters assessment methods are more likely to give accurate and easily-acceptable results from the employee's point of view?
“Digital Master” is a series of guidebooks (28+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, advice on how to run a digital IT organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future.
Feedback-Constructive or Destructive?
How to Learn from Feedback and Move toward the Future As Einstein wisely said, "Insanity is doing the same thing over and over again, and expecting different results." We can live in a split second, or we can extend our presence to include the instance of our previous experience and also the opportunity of our future action. This is a different perspective on feedback because we effectively connect our past learning to our future operation.
How to Close the Feedback Gaps Nobody is perfect, we should always self-aware, strengthen our strength, and improve our weaknesses. We need always to welcome constructive feedback which helps improve our professional growth and personal maturity. However, how can you discern which feedback is constructive, and how can you bridge the feedback gaps in order to shape the growth mindset and achieve professional advancement effortlessly?
Negative Feedback: Is it Constructive or Destructive Treat feedback as information and their perception, but you have the choice of what story you put to it. The excellent feedback gives you accurate information to improve; great questions to self-aware; positive intention to care with empathy and keen insight to help you grow and mature.
What are the Best Medium or Channels to Capture Customer Feedback? Most of the organizations are using the feedback forms or NPS forms to take customer feedback and measure customer experience. Many organizations are incentivizing their customers in the form of lucrative discounts and freebies to fill in the feedback, but is it the right practice? Will, the customer give candid feedback in this case? What are the best mediums or channels to capture customer feedback which can truly help you improve customer service and overall experience?
The Pros and Cons of 360-Degree Feedback systems 360 feedback is a widely adopted HR tool to accept feedback from varying sources, either for leadership development or employee performance management. However, there is both positive and negative feedback about the tool itself. What is the organization trying to accomplish, and how will a 360 process help achieve that? Do you think that multi-raters assessment methods are more likely to give accurate and easily-acceptable results from the employee's point of view?
“Digital Master” is a series of guidebooks (28+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, advice on how to run a digital IT organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future.
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