Friday, July 10, 2020

The Variety of Automation

The emergence of potential opportunities for exploring digital transformation is likely to follow the nonlinear patterns with exponential speed. The level of automation can decide organizational efficiency, speed, and maturity.

Digital transformation represents a break from the past, with a high level of impact and complexity. It needs to be undertaken as the means of getting to a differentiated capability to accomplish a defined goal via modernization, integration, automation, optimization, and innovation, etc.

In fact, automation is one of the crucial factors for accelerating performance and increasing business speed. Automation has been defined as the technique of making an apparatus, a process, or a system operate automatically - the state of being operated automatically.

IT automates "thoughts" with strong governance practices: Modern organizations are over-complex and interdependent, often too many conflicting priorities of organization do not create an environment for clarity in "thought" -the information and knowledge flow. Sometimes, it’s the "thought" that is the real issue. The root of all lack of coherent thought is in the way to divide work in organizations - the performance design. Without thought clarity, you will never be able to automate true knowledge discovery.

IT is perhaps one of the most sophisticated puzzle pieces in modern companies by taking charge of information management, and it's the linchpin to build business competency. Many IT organizations operate in silos with separate teams delivering separate functional tasks such as backup, monitoring, security, server administration, mail administration, etc. Effective automation should first examine these functions and understand the connections and define any constraints in the system. A high mature IT will clarify and automate "thoughts" of organization, to work within IT and across the business scope and seek ways to enforce multidisciplinary management, enforce information/knowledge management effectiveness and drive digital transformation.

Automate the logistic part of the organization: Automation ensures less divergence in the execution and often allows for much better information gathering on the KPIs that matter most. From a process management perspective, not all activities within a process can be automated but automation certainly makes the process more repeatable and predictable. The level of automation can play a role in choosing the right process for improvement and yield high ROI. The first stage on the journey to automation must be to examine crucial processes and identify how they can be made more efficiently and how they are connected to other processes. Once you have very well defined processes and they are understood by all, you should move to automate as much as you can, in order to run more streamlined and profitable operations.

Many organizational functions operate in silos with separate teams delivering separate functional tasks. To optimize business operations and accelerate business speed, it’s important to automate the logistic part of the business to further improve productivity, performance, and quality. Gain an in-depth understanding of underlying business processes, functions, and structures, examine and understand the connections and define any constraints in the business system in order to take effective automation scenarios. Identify any constraining tasks and look to automate these first to reduce the overall delivery cycle for a task. As such a scenario goes along, see what can be automated by using the automation available natively within many of the tools you already have, and make continuous improvement.


GRC without automation becomes impossible in the 21st century: If organizations have true governance, the corporate strategy would be able to deal with the conflicting priorities and provide greater clarity. GRC (Governance, Risk, and Compliance) is not a single process, but a collection of processes and other governance mechanisms, such as roles. You cannot automate all aspects of GRC, but many of the elements of those various processes could be automated. You can and should automate all areas that don't require human intervention. And in the end, you must understand a task to be automated before you automate it.

Technology plays a more significant role than ever for the GRC program. However, any GRC software solution is only a tool to assist in the administration of the function; people still have to decide how to best apply a tool and incorporate the tool into their system. Put another way, technology is a necessary tool, but not a sufficient criterion for GRC. Humans must use effective information and efficient technology to make wise decisions and deal with GRC disciplines properly.

The emergence of potential opportunities for exploring digital transformation is likely to follow the nonlinear patterns with exponential speed. The level of automation can decide organizational efficiency, speed, and maturity. Running an intensive, effective, automate, and cohesive digital organization takes dynamic planning, dedicated execution, and holistic digital management disciplines. The real challenge is to understand where and how you can and should automate and improve to get the biggest effect and scale-up across the digital ecosystem effortlessly.

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