Altering cultural, organizational, and operating systems can sometimes have unintended consequences that may generate even more complexity. Complex organizations don’t always behave in a linear way.
It perceives the emergent trends of digital leadership, provides advice on how to run a digital organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future. Here is a set of Unintended” quotes in “Digital Master.”
It's important to outline the strategic intent and frame the strategy to be understandable and implementable. Otherwise, people's different interpretations yield many unintended consequences.
When a problem occurs, it is an unintended consequence of the design. If a problem occurs due to the construction, not the design of the system, that particular problem is not an unintended consequence of the design. It is a consequence of the construction.
You have to be humble to realize there are many things you know you don’t know and perhaps even more which you don't know what you don't know. Without thinking systemically, "rational" decisions can have unintended consequences.
Altering cultural, organizational, and operating systems can sometimes have unintended consequences that may generate even more complexity. Complex organizations don’t always behave in a linear way.
Company cultures evolve and they change over time. Changes could either be negative or positive. The changes in company culture may be intended, but often they are unintended and just occur over time.
Complex systems are rife with unintended consequences. It captures reality, the reality that systems have what is known as "emergent properties," properties of the whole that are not properties of the parts.
Decision makers have to leverage different variables, try to identify the parts of a system and how those parts are connected, look at things from different angles, think about how change over time has influenced the current situation, also try to identify potential unintended consequences of decisions and actions.
Leveraging Critical Thinking in Change Management means taking multiple perspectives into account, figuring out the “Big Why” and dig through the root cause, minimizing “agendas” or “spin,” understanding the emotional components, working through the logic, reconciling differences and inconsistencies in data or sources, using a set of criteria for evaluating information, conclusions and considering unintended consequences.
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