Wednesday, January 13, 2021


Emergence is a characteristic of all complex systems which are not always predictable. The better you understand the interrelationships and interactions of the different parts of the whole the better you can unpuzzle IT complexity. 

Digital makes a significant impact on every aspect of the business from people, process to technology, both horizontally and vertically. It is like a gigantic puzzle with many misplaced pieces, you have to put them all in the right places to discover the real meaning and unleash its full potential.

The purpose of the book “Digital Maturity: Take a Journey of a Thousand Miles from Functioning to Delight” is to envision the future of the business, articulate the very characteristics of digital organizations; reimagine the interdisciplinary and hyperconnected digital ecosystem; fine-tune processes and structures of the digital business; develop the best and next practices to charter the digital paradigm shift seamlessly; leverage information & technology as the linchpin of the digitalization; take a holistic approach to measure digitization effort; avoid pitfalls and barriers on the way; and make a leap from doing digital to being digital effortlessly.


Unpuzzling Information is growing exponentially and the nature of technology is complex, there are a multitude of complexities in the organizational scope. The emergent digital complexity includes hyper-connectivity, hyper-diversity, and hyper-dynamism.The goal of an IT organization is not to make things more complex. The fact is that IT has to become the business optimizer for managing complexity and unlocking organizational performance. Unpuzzling IT complexity means to improve IT organizational maturity from functioning (have redundancy) to firm (work solidly), to delight (“just right” simplicity).

Untangle The digital paradigm shift is inevitable. Organizations today need to constantly improve the business and see change as an opportunity while keeping a holistic overview of the organization. Consider digital organizations as the self-organized but interlaced entities, and humans are vehicles of natural and cultural evolution. Digital transformation is “pushed” by both visible forces and invisible forces, hard forces and soft forces from multiple directions. It represents a break from the past, with a high level of impact and complexity. How can you demystify the labyrinth of the digital transformation?

Ultimate The digital transformation is now spreading rapidly to enable organizations of all shapes and sizes to reinvent themselves. A high mature digital organization can bring greater awareness of the intricacies and the systemic value of organizational systems, business competency, people dynamics, resource alignment, information permeation, and technological touches with ecosystem perspective. The digital ecosystem is dynamic, hyper-connected, expansive, and interdependent. It provides unprecedented opportunities to strike a dynamic balance between the inner and outer business elements; it expands when the components of the business system consume all sorts of resources and broaden their scope of influence. There are known known, known unknown, and unknown unknown. How to debunk the myth of the digital business ecosystem and leapfrog the business to the next level of the organizational growth and maturity?

IT-Investment IT is the core of the business today and must, therefore, be visible and present all the time. IT needs to be considered a line of business, not a cost center. CIOs need to show the value of IT with Return on Investment and tell the business management how well an IT investment repays the company. To improve IT maturity, IT value-based management needs to be driven by concepts like collaborative value or collective advantage and multi-layer ROIs.

Unpuzzle "Digital Master” is a series of guidebooks (28 + books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.” It perceives the emergent trends of digital leadership, provides advice on how to run a digital organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future. Here is a set of Unpuzzle” quotes in “Digital Master.”

The “Future of CIO” Blog has reached 3 million page views with about #7300th blog posting in 59+ different categories of leadership, management, strategy, digitalization, change/talent, etc. The “Digital Master” book series includes 28 books to share insight from the multidimensional digital lens and perceive the multi-faceted impact the digital era upon us is making to businesses and society. The content richness is not for its own sake, but to convey the vision and share the wisdom. Blogging is not about writing, but about thinking and innovating new ideas; it’s not just about WHAT to say, but about WHY to say, and HOW to say it. It reflects the color and shade of your thought patterns, and it indicates the peaks and curves of your thinking waves. Unlike pure entertainment, quality and professional content takes time for digesting, contemplation and engaging, and therefore, it takes time to attract the "hungry minds" and the "deep souls." It’s the journey to amplify diverse voices and deepen digital footprints, and it's the way to harness your innovative spirit.


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