Tuesday, July 6, 2021

Initiating system potentiality framework to problem solving

Paradoxically, every opportunity has risks embedded in it; and every risk perhaps brings opportunities as well; growth, balance, harmony, etc, are all desired goals from systematic problem-solving.

The society we live in is the complex and paradoxical system which keeps evolving. Consider unpredictability, uncertainty and the probability of surprising emergent properties increase with the complexity of the systems. A framework provides a means of classifying various components and their relationships between parts and the whole. 

To solve problems in a structural way, the system potentiality framework implies how to look out of problems before looking into the problems; how to deal with problems from an interdisciplinary perspective and generate multifaceted value by unlocking system potential systematically.

The system potentiality framework is a playground within your structure to perform interdisciplinary problem-solving, describing the relationships of strategy, systems, processes, functions, and roles: In the digital era, we will be confronting a number of high-complex problems in the hyper-connected world. Every problem has cause & effect; or possibly, the multitude of cause-effects. Some complex problems are perhaps caused by dysfunctional systems in which people are just one of the root causes. A system is a set of things wrapping around organically with growth potential. Peeling through the problem via a system lens allows us to understand interconnectivity between issues, have sensitivity to emergence, look at the problems across domains and see both trees and forests. Thus, a system potential framework provides a structural playground to perform a set of activities for preplanning, facilitating dialogues, creating synergy by enforcing relationships of systems, processes, functions, and roles and building dynamic capabilities for systematic problem-solving.

Our society consists of a set of systems such as symbolic systems; finance systems, information technology systems, business systems, education systems, political systems etc. To deal with unprecedented uncertainty, problem-solving today goes beyond fixing things in a single dimension reactively. Instead, we need to deal with complex issues thoughtfully cross-domain and generate multifaceted value proactively. The system has all different success factors such as people, process, technology, emergence, etc, to achieve certain purposes, it also has the fragility to fail unexpectedly. Thus, a system potential framework is an effective tool to recategorize problems, or decompose them into smaller interdependent parts, reframe complex issues by truly digging into multiple root causes, initiating structural activities and reimagine the alternative ways to solve them creatively.

A system potentiality framework can imply loosely coupled components in a predefined container which ties things together to come up with a solution without causing more problems
: Often we ignore the problems around us because we can't know the exact cause and effect so the solutions are vague, variable or unknown; or some problems are too big and intimidating, that scares us away. Many of the emerging problems are cross boundaries and many of the existing problems have caused a chain of other problems because they haven’t been fixed properly before. A system potentiality framework to deal with these is to break off silo paradigms and loosen overly restricted structure, utilize cutting-edge narrow band psychometrics to diagnose problems, model the solution and deal with them structurally. Balance and harmony are not fixed, they are flowing. That’s the goal of systematic problem-solving practice - fixing the root causes, without causing more issues later on.

Within a system potentiality framework, across the organizational, industrial, societal scope, loosely structured cross-border interdependencies require a much greater dose of informal organizational elements such as information flow, shared values and culture, common language, multidimensional knowledge and skills, a set of dynamic processes and capabilities. Loose coupling makes it possible to change the components without affecting the system so that the cycle of problem-solving can be accelerated and multifaceted value can be generated deliberately. Technically, the dynamic problem-solving capability development based on recognizing and unlocking system potentiality is to align the different parts of the ecosystem to adopt more points of integration, with layered and loosely coupled modular capabilities to build a balanced portfolio or matrix of differentiated competencies that are used in various combinations to achieve performance outcomes.

The system potentiality framework can imply a set of principles/model that underpins the establishment, with structured process or methodology, roles & rules, that balance paradox-pairs:
The potentiality is the investment and hidden dimension to explore the emerging opportunities, design new business models, and investigate different paths for solving problems and accelerating performance. So a well-defined system potentiality framework helps us predict emerging events, and understand the paradox-pairs such as opportunity vs. risk, change vs. stability, innovation vs. process; growth vs. governance; transaction vs. transformation; etc, in order to deal with either strategic problems to tactical problems accordingly. Running a business is an iterative problem-solving continuum. Management discipline is not about control; controls feel stifling not because they are trying to be innovative, rather that they are undisciplined. Those organizations that feel stifled by governance may not have matured beyond operational risk and control. Growth is the focal point of leveraging system potentiality framework to solve problems by embedding innovative governance mechanisms into processes, increasing learning, and improving your chances of meeting your objectives on your continuous attempts.

Paradoxically, every opportunity has risks embedded in it; and every risk perhaps brings opportunities as well. Simplicity is the principle to solve complex problems. Be humble to know that there is complexity behind seemingly simplistic solutions technically or otherwise. The system potential can be unlocked transcending into problem-solving competency in a holistic manner when collective human potential is integrated into a cohesive system with strategic agility, information fluidity, and structural flexibility, becoming the driving force to fuse growth and evoke fundamental evolutions in the basic innovation and cultural systems. Growth, balance harmony, etc, are all desired goals from systematic problem-solving.

Systems Thinking is a principle of understanding complexity and interconnectivity between the parts and the whole, in terms of problem-solving cause-effect and modeling. Though there's no single structure or magic formula that will work in every circumstance, the comprehensive system potentiality framework with all important enterprise components, provides a guideline containing approach (or model), methodology (process) and the scope of the activities to solve problems and generate value in a structural way.

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