Friday, December 3, 2021


Besides principles, processes, and practice enhancement, innovation, engagement, motivation, etc, are all crucial soft success factors of strong governance.

The organizational ecosystem environment is constantly changing, forcing the business to keep adjusting and streamline flow. There are natural frictions between different functions of the organization. In many companies, much of GRC management is reactive in the sense that there is a lot of rushing around trying to fix problems instead of preventing risks. Fundamentally, governance needs to focus on business effectiveness - doing the right thing, it has a direct link to each business and its processes. Not only from the financial results, but also from the involvement and signs being displayed about what guidance, values, and principles governing the company's commercial activities. Here are different levels of governance.

The demand/initiative level: Corporate governance is where resources are allocated to turning the strategy into a reality, from “as is” into “to be” state of the company. It’s important to optimize Demand Management Process – Implement an end to end demand management process which takes care of new business initiative validation, business case approval, development and design, user training and rollout, user adoption and change management and benefits realization. In a high mature organization, governance must be viewed and assessed at the enterprise level, by checkup: What is the best approach to begin implementing formal governance specifically aimed at improving the quality of demand? How can the "competition" for finite dollars be structured so that the end game, best benefit for the enterprise, is achieved? How much of a decision-making body and how do they make those decisions? as well as how to improve decision effectiveness and consistency at the different layers of the organizational hierarchy.

Although the governance structure is independent of the management structure, the governance process/mechanism can be embedded into the business process seamlessly. Governance is a sophisticated process that if well executed at the demand/initiative level, will lead to better decisions. It should be understood via multidimensional lenses such as innovation, people, process, technology, and multidimensional value perspectives, and be enforced holistically. Businesses need to take a systematic approach and develop it into a more solid form

Governance at the architecture level is about optimization: Uncertainties and complexity are a common occurrence in any walk of our progress, be it social, professional. Solid governance discipline will allow not only to protect the existing value but also to create new value for its shareholders. Governance as components of the business architecture, includes business rules, legal requirements, operational requirements rules, financial compliance - so governance in this instance is items that influence the architecture relationships or other components options. In practice, the governance at the architectural level can be used to raise visibility and awareness for many business issues that are captured at the different levels of the organization, focusing on optimization and agility.

Governance evolves the leadership and organizational structures and processes that ensure the organization sustains and extends the enterprise strategies and objectives. Governance is an integral part of business strategy management. Corporations can select the effective business steering instrument which starts from the top of an organization (mission, vision, goals, and strategy) and handles every new business problem from all the relevant perspectives (IT, Finance, HR, Operations, etc.,). Governance principles need to be assessed, evaluated, and modified to address the latest technology trend as well as enforce business manageability via collaborating their geographically dispersed structures and talents. Sometimes governance standards can be taken too far and become their own bureaucracy. In that case, innovation would be stifled. Effective governance today needs to be people-centric, including engagement and motivation. Therefore, the right level of guidance and process from a business architecture perspective is important for optimization, innovation, and people-centricity.

At solution level, governance enforcement makes complex things less complex: The governance/oversight at solution level ensures that solution development maintains conformance to business needs, and the application development being carried out is well aligned with the business needs and the change that is taking place accordingly. The governance managers can walk through the scenario from generalization to specification by leveraging solution architecture to clarify: Where do we need framework and guidance? What are optimized processes, practical methodologies and best practices to optimize management? How to handle different stages of problem-solving with attention and proficiency to ensure success?

Keep in mind, there is no such thing as governance by dictate, governance might be the conception, development, and deployment of business solutions and exploration. Governance is a concept that applies to making decisions where multiple stakeholders need to be taken into account at the solution level. There needs to be a good mix of sourcing solutions, vendor management, and control so that employees, customers, management, and varying shareholders can safely meet together over short path decisions. To keep perfecting governance disciplines through solution architecture, you can take an existing or proposed solution and extract from it, by abstraction and generalization, to come up with an optimal set of guidelines, policies, processes or the next practices.

Besides principles, processes, and practice enhancement, innovation, engagement, motivation, etc, are all crucial soft success factors of strong governance. Organizations should identify patterns with soft human touch for good governance that sponsors and promotes engagement, motivation, and innovation as these are vital aspects of top-performing enterprises in the modern knowledge economy. It’s important to instill governance philosophy in organizational culture, as extrinsic reflection of culture is your business brand. With strong GRC guidelines, authorities, disciplines, roles and responsibilities and clearly defined processes are in place to improve organizational transparency, lubricate corporate relationships, and improve business effectiveness and maturity.


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