Friday, December 10, 2021


Logic could be perceived from different angles, but more importantly, needs to be proven, abstracted to a certain level.

As human society gets more and more complex with hyper-connectivity and interdependence, the very natural attempt of humans to take the techniques of linear mathematics and apply it to solving problems or running businesses very quickly comes up against insurmountable difficulties. Logic is the linchpin to get things right for solving real world complex problems. Linear logic helps to break down things to the pieces, but it often ignores the interconnectivity between parts and the whole. Complexity has multifaceted touch points and varying angles you can see through it.

Thus, business logic nowadays is often nonlinear and multifaceted; at strategic level, business logic is nothing but business model to make profit; from problem-solving perspective, logic is the hidden clue to understand cause-effect, sequence-consequence; from business management perspective, logic is often multidimensional, coming through different characteristics such as mixed structures, increased flux, hyper-diversity, volatility, ambiguity, or unpredictability, etc. From corporate learning to competency development to complex problem-solving, we need to reach the stage to assess the logic of all crucial aspects of businesses for dealing with dynamic business environments and improving organizational agility and maturity.

Organizational learning logic is nonlinear: Every competitive organization needs to build a unique set of business competency for gaining long term advantage. The core business competency cannot be duplicated so easily as there is corporate learning in it. So corporate learning is part of a coherent effort to reach strategic goals of the business. Either individually or collectively, with a shortened knowledge cycle, the skills that made you successful in the past may not necessarily make you succeed in the new world if you do not continue to learn, relearn, build the next level of capabilities, and then apply those lessons to succeed in new situations fluently. The logic behind learning is to gather the details around the subject under scrutiny and then and only then, can you be selective in developing your learning resources, discovering your talent and building your professional competency.

Digital workforce today has to learn and relearn all the time, not only assimilate existing knowledge but also have to keep updating knowledge, create new knowledge, and become the knowledge value creator. Organizations should set guidelines, rebalance resources and redirect people to learn, advocate cross-disciplinary learning and achieve. Learning logic is not linear today, as the division between “working” and “learning” is replaced by integrating “working, thinking, and learning,” and it’s important to create a business context in which people are encouraged to learn, empowered, and respected to create the business synergy. By integrating and managing knowledge and resources scientifically, organizations can reach the next level of the collective learning stage for building invaluable soft assets and improve learning agility of the business.

Capability building logic is multithreaded: A business capability is the firm’s ability to integrate, build, and reconfigure internal and external competences to address rapidly changing environments, and solve problems strategically or tactically. Forward-thinking organizations cannot think in terms of single-thread serial actions alone nor can they give undue priority to areas that are covered by the tactical linear capabilities only. Capability development needs to become more dynamic and integral, identify and close enterprise capability gaps, divest non-core capabilities to free up resources that can be used to develop and deepen core capabilities with desired attributes, and accelerate development cycle by recombining business capabilities into new competency.

Enterprise capability management, in essence, consists of a portfolio or matrix of capabilities that are used in various combinations to achieve outcomes. There are some of the issues where we must be aware of integration of a linear functional capability into a holistic portfolio of capabilities across all enterprises, to build the unique and sustainable business advantage. In practice, the traditional management based on linear logic and reductionist management disciplines is outdated, causing silo, frictions, and more business pains. The multi-thread capability management involves aligning initiatives, talent, resources, to build a set of core competencies by integrating all necessary “hard” and “soft” business elements for achieving the high-level capability coherence.

Complex problem-solving is nonlinear, multi-path:
Quite a lot of today’s problems are interdependent; if you can frame the right problem, and figure out the premium solution, it might take care of chains of problems. In many cases, business managers still apply old silo management mindsets to new ways of solving complex business problems. Often, events and patterns are observed on the surface, and then the action is taken, but that is too early. Until the underlying problem is addressed, the symptom will continue to return unfortunately. Silos or linear logic don't seem to fit within emerging networked collaborative organizational forms. Ignorance of the unknown - both known unknown and unknown, is the pitfall for problem-solving.

Many problems are complex because you need to take the interdisciplinary approach to both understand the real problem and take the step-wise approach to solve them. Logic enables us to uncover patterns and understand the cause-effect and interconnectivity of related issues underneath the surface. In order to identify and understand complex issues across domain knowledge thoroughly, keep peeling back the layers to find the root causes by applying nonlinear logic; and take multipath creativity to solve chain of related problems systematically.

Logic could be perceived from different angles, but more importantly, needs to be proven, abstracted to a certain level. It requires many forms of additional thinking - critical, abstract, holistic, system, inductive, deductive, objective, subjective, or temporal, etc. Thinking and logical reasoning are not for their own sake, but to discover patterns, enhance learning, build competencies, solve problems, make intellectual influence and drive transformative changes effortlessly.


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