Thursday, July 28, 2022


 The more complex our world becomes, the more sophisticated mindset and the more complex skill-sets we need to practice varying professional works.

Organizations are faced with fierce competitions, constant disruptions. High level of professionalism is an important quality for today’s multigenerational, multicultural and multi-devicing workforce to produce high performance results and unleash their potentiality. 

It is a foundation to build a healthy workplace with an open atmosphere, growth mindsets, intellectual stimulation, culture of learning, and innovative leadership. Being professional means you present a high level of excellence & value, and essential character. A digital professional can be ripened to maturity by recognizing and cultivating the following “ADVANCE” ingredients.

Accountability: To produce great outcomes, professionals across industries should be accountable to themselves, to their company, or their conscience. As a leader, accountability is to be wise and brave enough to remove obstacles and change in time before the problem becomes overwhelming. Technically, shared accountability or collective accountability involves shared ownership, empathetic communication and frictionless collaboration. Accountability is teamwork, people are accountable for their own words, and their own commitments. True accountability focuses on learning, practicing, improving. Accountability can be harnessed by motivating your employees to achieve higher than expected results, and build a culture of learning, trust, and professionalism.

Discernment: Discernment means the ability to judge objectively, requiring the ability to be the witness in situations; observing deeply, using both perception ( experience or intuition) and research/analysis to make the best decision you could. Leaders and professionals need to continuously examine whether they have proficient knowledge and insightful understanding of the circumstances, situations, or people; make strong discernment and sound judgment, develop better sensing tools and then, to act from the greater dimension of knowledge, understanding, and awareness, bring wisdom to the workplace.

: Value is multifaceted nowadays, there is personal value, family value, customer value, shareholder’s value, professional ethic value, culture value, societal value, global value, etc. It’s critical to understand and unlock the total value of people - a total of what the employee brings to the organization and society, now and in the future via multi-dimensional lenses. The true value of an employee is demonstrated when the employee brings the advanced mindset, knowledge, skills, abilities and personal attitude that translates into expected performance outcomes. Business leaders have to dive deeper to see the hidden value of their people, look at all aspects of their individual traits, work ethic, influence, creativity, experience, ability, achievements and performance, and the hidden potential each employee has if given the opportunity to excel.

Autonomy: Autonomy rejuvenates authenticity, harnesses accountability, nurtures creativity. Accountability goes hand in hand with the delegation of authority or power. Let people take ownership, responsibility and keep focused to unleash their potential. Either individually or at the organizational setting, defining your true purpose is a helpful instrument to encourage self-reflection, self-assessment, and self-improvement, guide yourself, your team, your business, your relations along the other dimensions to inspire autonomy, enhance accountability and accelerate performance. High level of autonomy is the symbol of professional maturity.

Nonlinearity: Change is unavoidable and digital disruption is inevitable. The business world becomes complex due to "nonlinear" interaction and high level of uncertainty. Non-linear thinking emerges as a system thought process to handle changes and problem-solving in a structural and holistic way. When you have gone through the multidimensional analysis or synthesis processes, you practice nonlinear thinking, framing bigger thinking boxes, or working across the multiple boxes, to generate fresh ideas and solve problems systematically. Nonlinear understanding helps to see things from different angles and being inclusive to appreciate diverse viewpoints if ever they make sense, enable people to solve problems technically, philosophically, psychologically, sociologically, or simply put, holistically.

Creativity: Creativity is one of the most needed professional qualities to generate fresh ideas or capture fresh insight. Creativity process could be complex, but creativity is never for making things complicated, the opposite is actually true, creativity is to advance by simplifying things. To be creative, you must think or do something different. First, you need to embrace the unknown - thinking outside the box; second, you need to challenge the known -probe the paradoxes, blending different types of thinking processes to see things differently, and spur creativity. Creative people need a purpose to frame the right problems and solve them innovatively.

: Empathy means thinking through other people’s lenses, using the right language with the right people to gain mutual understanding and build trust. Empathy conveys the respect which is crucial in the binding of peer-to-peer relationship by connecting the minds; being non-judgmental, active listening and balancing between tolerance and respect to achieve that. It takes effort and we have to find our own words and our own way of saying them to become more persuasive in communication; empathetic for effective problem-solving. Empathy can be learned if we have an open mind and humble attitude, gain mutual understanding of each other, and present high-level Emotional Intelligence.

The more complex our world becomes, the more sophisticated mindset and the more complex skill-sets we need to practice varying professional works. Being professional means that the individual not only has the skill but also presents high-quality professionalism. Professionals with a fitting mindset, strong expertise and integrity, a unique set of skills to substantiate what they stand for, can reach the next level of professionalism.


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