Monday, October 26, 2020

“Listening” Quotes of “Digital Master” Oct. 2020

Those that encourage empathetic listening have the opportunity to give their colleagues a greater sense of worth and in return receive a greater commitment. 

"Digital Master” is a series of guidebooks (28 + books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.”

It perceives the emergent trends of digital leadership, provides advice on how to run a digital organization to unleash its full potential and improve agility, maturity, and provide insight about Change Management. It also instructs the digital workforce on how to shape a game-changing digital mindset and build the right set of digital capabilities to compete for the future. Here is a set of "Listening” quotes in “Digital Master.”


1 Asking questions is crucial to learning for everyone involved. However, without being able to listen with an open mind and heart, just asking questions may fall on "deaf ears" and the sound of crickets might occur if there is no trusting relationship developed.

2 The true leadership may be achieved only if you have both a listening and telling organization: It is important to LISTEN to what the collaborators say. If you do not listen, you will never get the two sides of the story.

3 A learning organization as a listening organization must be able to use critical thinking well; participants must be able to use logic evidence and avoid personal attacks, appeals to authority, and misrepresentation of ideas.

4 Those that encourage empathetic listening have the opportunity to give their colleagues a greater sense of worth and in return receive a greater commitment.

5 Listening "attentively" and actively is the greatest gift we can give to another human being. The real beauty is found in the ability to listen from your heart, inviting the speaker to explore the answers that lie within their own hearts and minds.

6 If your organization is going to survive through change, it would better be a listening and learning organization. If not, its survival horizon can be really short.

7 Listening is considered to be one of the most critical sub-skills that comprise emotional intelligence. The content is; Active listening being attentive, seeking the full meaning of what is being shared, listening with the eyes; giving attention to non-verbal communications, and listening with the intention of linking into the emotional spectrum in self and other

8 The “deep listening” skill enables the board mitigating “group thinking” and help the board better relate to their stakeholders.

9 Similarly, when we listen and find out the others’ purpose, identify and respect, whether we agree with it or not, be non-judgmental, then we can connect, talk about it, discuss it and many times, they will get more insight and will look at it differently and be able to fine-tune their own purpose

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