Wednesday, October 21, 2020

Intelligence and Influence

Business leaders and professionals with multidimensional intelligences can  handle unprecedented challenges facing in today’s enterprise skillfully, shape advanced digital mindsets and develop their leadership competency to make significant influence across the organization as well as the digital ecosystem. 

The digital era upon us is about information abundance and pervasive intelligence. Our intelligence with regard to any given type of information is a function of our mental capacity to refine information, recognize and interpret patterns, and our consequent ability to use the perceived information for making sound judgments or taking logical actions.

 A mindset could be called influential intelligence if it has a high mental ability to discover the inter-relationship among different disciplines. With unprecedented complexity and exponential information growth, contemporary leadership is based on multidimensional intelligence, and intelligence amplifies influence at different cognitive or hierarchical levels to drive progressive changes. 

Emotional Intelligence: A mature reaction to a given situation will determine your level of emotional intelligence. Today’s business leaders and professionals need to increase their cognitive agility, and improve their emotional intelligence. In specific, Emotional Intelligence has elements such as self-awareness -knowing your own strengths and weaknesses, self-regulation - controlling or managing emotions well, empathy- understanding the emotions of others, being able to put self in their shoes, motivation - having a passion or drive for making achievement & continuous improvement, and social skills - building rapport with others and influencing others. People with high EQ usually have an open mind, minimize biases, be cautiously optimistic, be able to listen effectively and be more creative. They are able to harness emotional intelligence and apply them to tasks like decision making and problems solving effectively.

Emotional Intelligence directly decides one’s adaptability, empathy and professional maturity. Digital leaders and professionals with high EQ are able to identify their own emotions and those of others; be more optimistic and open, and be able to relate to others’ problems with empathy. These skills help to inspire others, make better decisions by exploring alternative viewpoints and cross-disciplinary perspectives, build a high performance team, drive ideas and develop intrapersonal relationships. Further, digital leaders and professionals with high EQ can cultivate a discerning mindset, develop their own language, make the proper framing in order to access the process of understanding issues or each other with profundity for making sound judgments or making tough decisions and keeping their sensitivity intact, in order to lead the business forward in a consistent way.

Value Judgment Intelligence (VJI): Value judgment Intelligence helps to make effective decisions based on cognitive ability to understand a specific cause and effect in a specific context. Insightful leaders with high judgmental intelligence have better abilities to see beyond the obvious, or look around the corner, not just follow others’ opinions blindly as a follower, but shape their own thoughts, to make better decisions. The misjudgment is often caused by lack of critical thinking or independent thinking, misinformation or unconscious bias. Critical thinking helps to challenge conventional wisdom, overcome silo or groupthink, in order to make clear, reasoned judgments. It is the fundamental driver of virtually all human choice, actions, and reactions.

We live in a complex business environment with a high degree of unpredictability and ambiguity. To improve judgmental intelligence, the biggest challenge is knowing what you don't know, it is a reasonable moniker for decision making blind spots and biases. Good judgment is a must for good decisions, it is also important to leverage data analysis and inferences in making sound judgments. We make choices at daily basis, understanding the filters that influence one’s unconscious biases is critical to the choice you make or the life you live. Once you express the opinion and make choices, you make your biases known. In life, you reach a point when you have your own mind and from there choose what and who shapes you. Being objective and improving value judgment not only takes intelligence but needs more wisdom, and it further amplifies your leadership influence.

Risk intelligence: Risk awareness is a mindset to deal with today’s VUCA –Velocity, Uncertainty, Complexity, and Ambiguity, new normal smoothly. Poor decision-making that lack of risk awareness creates more blind spots uncovered and gaps unfilled. The people with what being referred to as highly intelligent are shaped with the risk-intelligent mindset, have a strong aptitude to understand the "complexity" of the given situations, and drive risk attitude and behavior. In evolutionary terms, business leaders and professionals need to shift from “risk control” mind to “risk management” to “risk intelligent” mind. As successful thinking about risk leads to survival by mitigating risks, and then the accumulation of enough resources to thrive by capturing opportunities in it and adapting to the business dynamic confidently.

Usually the greatest risk will be a real business reputation issue that is not being properly identified and managed. The cool-headed decision makers with risk awareness can observe thoroughly, think critically, share profound perspectives, ask insightful questions to spot risk management blind spots, build an effective framework for improving business risk intelligence, and leverage "optimal" decision-making mechanisms ensuring decisions occur as fast as they possibly for adapting to the “VUCA” new normal, taking the paces being in perfect balance with cost and risk for the given decision situation.

The organization has increasingly become more complicated in the global scope and complex in the process and structure. It requires business leaders and professionals with multidimensional intelligences to handle unprecedented challenges facing in today’s enterprise skillfully, shape advanced digital mindsets and develop their leadership competency to make significant influence across the organization as well as the digital ecosystem.


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